Elk Grove Toyota

Performed all service as requested and since the shop was busy that day offed a free rental car busy that day offed a free rental car More

Very friendly and helpful with all my needs for the problem that I needed to fixed. problem that I needed to fixed. More

Reasonable just over 1hr wait time for oil change and tire rotation. Armand was great. Fair pricing. No upsales. tire rotation. Armand was great. Fair pricing. No upsales. More

Time of service was way too long. I had a 935a appt and wasn’t done until 1230p for an oil change. My previous services done were in 2 hours or less. Furthermore, no car wash was prov I had a 935a appt and wasn’t done until 1230p for an oil change. My previous services done were in 2 hours or less. Furthermore, no car wash was provided when that has been done routinely as a courtesy. With how much the service was, the little things and details were overlooked and seemed like the customer service was deeply lacking. This has been the service shop for our vehicles but other dealerships we’ve dealt with in the past have done more for less. Respectfully, 6/10 on this visit. More

Awesome customer service. Took my car in for its first maintenance. Took less than an hour. Every employee I encountered were very nice, cheerful and helpful. Took my car in for its first maintenance. Took less than an hour. Every employee I encountered were very nice, cheerful and helpful. More

Tried to buy a business vehicle here and the salesperson literally gushed that I had “the best credit he’s ever seen on a deal.” Sounded promising, right? Then BAM—they hit me with a demand for a corporate literally gushed that I had “the best credit he’s ever seen on a deal.” Sounded promising, right? Then BAM—they hit me with a demand for a corporate resolution in their exact Toyota-specific format only, claiming nothing else would fly. Like, zero flexibility. Meanwhile, another Toyota dealer had zero issues with my standard corporate docs and was ready to roll. So apparently this place has some ultra-secret, super-strict internal rulebook that even other Toyota spots don’t follow. Felt like they were inventing roadblocks just to avoid actually closing the sale. Super glad I dodged that bullet before signing anything. If you’re looking for straightforward customer service and a dealer that actually wants to sell you a car (especially for business use), I’d sprint to literally anywhere else. Your sanity will thank you More

Sales Manager, Jim's assistant got right back to me about my sales inquiry for a RAV4 PHEV Woodland vehicle in Everest. Jim also called me back, later the same day. Availability seems like March, 2026 b my sales inquiry for a RAV4 PHEV Woodland vehicle in Everest. Jim also called me back, later the same day. Availability seems like March, 2026 but Toyota.com still shows it as an upcoming vehicle on their website. Thanks, More

Excellent staff. Professional, personable, prompt, and friendly!! A very enjoyable experience— Jaeden, Andryv, and Jay were the BEST!! Professional, personable, prompt, and friendly!! A very enjoyable experience— Jaeden, Andryv, and Jay were the BEST!! More

Mr. Vue is nice, helpfully. Elk Grove Toyota always the best. Not waiting long as other best. Not waiting long as other More

Service was fast . My service advisor answered all my question and was very knowledgeable. The facility was very clean My service advisor answered all my question and was very knowledgeable. The facility was very clean More