Elk Grove Toyota

Fast service and friendly people. Vehicle was returned clean. Thoroughly went through the condition of RAV4. Vehicle was returned clean. Thoroughly went through the condition of RAV4. More

Elk Grove Toyota has always been my go to for both of my Toyota vehicles. Very knowledgeable service advisors that are willing to help you with your vehicle. Toyota vehicles. Very knowledgeable service advisors that are willing to help you with your vehicle. More

Apparently, Elk Grove Toyota makes up registration laws and charges you for them. Forced fake “mandatory” California registration on Nevada residents. Shady and dishonest. Won't take accountability for t and charges you for them. Forced fake “mandatory” California registration on Nevada residents. Shady and dishonest. Won't take accountability for their mishap, blames the buyer! I put my trust in the associate when purchasing my vehicle. I simply just wanted a refund for their mistake so I would not have to pay duplicate registration fees for both CA and NV. But no, John Thorpe can't take accountability and wants to ruin the buying process for me. They are dishonest, they want to just take your money, and they do not care about the buyer. They knew I was from out of state and resided in NV, and as a buyer who is not fully aware of all the policies and procedures to when it comes to buying a car from out of state I was misled by them and they won't take any accountability for it. As John states to me sarcastically on the phone " since it was Sunday the DMV is closed and that is how we do things" is what I was told after the fact!! I even had an appointment made in advance to come down and purchase the car. No mention of the issue of having the DMV closed on a Sunday and might make things complicated as an out of state buyer. They were well aware of what they were doing. After realizing that CA won't except my insurance because it's based in NV, and I was told as I was in the middle of paperwork that having CA license registration and plates were fine, and I even brought up the fact that I don't want to have to end up having to pay duplicate registration fees if this back fires. The associate assured it would be fine and we could just renew after the year was up in Nevada. But turns out they are wrong, I even spoke to the CA DMV of Investigations and even telling them this, they are unwilling, unapologetic about reimbursing me for the CA fees so I can re-register in NV. But no, John Thorpe can care less that I have to pay well over a thousand dollars to register my vehicle now in NV. This is their mess up, and they can't even take accountability! STAY FAR FAR AWAY from this dealership if you are not wanting to be pushed and scammed and pressured into something, and for them to not even make things right is ridiculous! More

John was great and the service was excellent good job to the Toyota team. Overall service is why I keep coming back the Toyota team. Overall service is why I keep coming back More

I believe the dealer did a good job in the inspections based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the ve based on my concerns. I am not completely satisfied that there is nothing wrong with the vehicle. Perhaps I need to do a whole diagnostic on the vehicle. More

Jardin Bailor helped us find the perfect car and no hassle sales pitch. Such a pleasure hassle sales pitch. Such a pleasure More

Mr Glenn is very nice person, he did excellent and awesome job to help us. His very polite and very articulate he explained everything since we got the 2026 Toyota 4 Runner Awesome car we loved it and awesome job to help us. His very polite and very articulate he explained everything since we got the 2026 Toyota 4 Runner Awesome car we loved it and we enjoy our new car thanks Toyota to our dream car. More

Everyone is awesome and helpful. . They take time to explain to the best of their ability. that’s all I can say… . They take time to explain to the best of their ability. that’s all I can say… More

I have received the best dealer service from Andy Tran, one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window def one of the Service Advisors. He was professional and made sure my car that I bought from this dealer was taken care of. He got my tailgate window defroster fixed. I live in San Fran Bay Area which is a 2 hour drive to the Dealer and Andy made sure all of my car services were completed in time for me to drive back home earlier., it was worth the long drive and I wished for Victor Reynoso to commend Andy’s excellent customer interaction skills. Even though I live far, I would still drive to this Dealer as long as Andy is my Service Advisor. Thank you Andy. More

As a senior I rely on professional and efficient service for my vintage Camry, 2004. My advisor, Migual Navarro, is most patient and reliable. I love Elk Grove Toyota! for my vintage Camry, 2004. My advisor, Migual Navarro, is most patient and reliable. I love Elk Grove Toyota! More