Elk Grove Toyota

Jim B. The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was The manger simply did not want to sell a car. We were ready to outright buy a car with cash and take it off the lot. Instead Jim thought that it was best to keep the vehicle on the lot for an additional month without realizing three current climate of the economy. Sammy was or initial sells person and was good to us. We did not buy the car. To the other sales manger, Jay C, let me know if you want to sell a car. More

Great customer service! When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire se When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire sensor, told me they start to fail around 5-7 years of age, and mine were 9 years old. The cost to replace all four at once was $900, separately would be $1200. No hard sell, just giving me the information I needed to make the call, which I declined because of these difficult economic times. He could have said nothing, Then he reminded me about the old-school practice that I do anyway, which is check tire pressure at home every week manually. More

the service is great. Will come again, thanks for the good customer service. Thank you Will come again, thanks for the good customer service. Thank you More

Gabriel provided a solid test drive experience. Wasn't overly pushy when negotiating and I'm happy with the result. Wasn't overly pushy when negotiating and I'm happy with the result. More

Muitipoint inspection was not done then the vehicle was released. but Listed to the work order and lied that was done. Lied that the Car washing was done and I waited for 1 hr to car wash the car. Thinki released. but Listed to the work order and lied that was done. Lied that the Car washing was done and I waited for 1 hr to car wash the car. Thinking that the recalled clip was still the same. The car stayed for Three days this should be more than I expect. I feel sorry that who is telling the Truth. Don’t blame me since I Intrusted which supposed to be more to check for safety. The replaced steering is Rusting and seemed connected Questionable. The guard was not placed Back. Are this used Parts for a $ 900 bill. I will return this and I have pictures to let you see it. This Issue should be recalled and I need a refund for this unsatisfactory job. Mr Azziz you have to Deal and be true. I hope I could Hear on this string as a consumer and need to be satisfied More

I was satisfied with the service getting new tires. Ron was great. I was a little disappointed when I picked up my car. There was grease or whatever lubricant used to put the tires on the rims all over Ron was great. I was a little disappointed when I picked up my car. There was grease or whatever lubricant used to put the tires on the rims all over the tires and rims. I would have expected the finished product to be what the final product should look like. It should have been clean. They were dirtier than when I brought the car in. You wouldn’t leave oil all over the undercarriage after changing the oil or battery acid over the engine after replacing the battery. My recommendation would be to make sure the final product is a resemblance of what you would have displayed on the showroom floor. More

Elk Grove Toyota was extremely kind with me. Exccellent Service and Rental Department. My SUV was affected by the recall, and Toyota was kind to provided me with a rental vehicle. The manager in Exccellent Service and Rental Department. My SUV was affected by the recall, and Toyota was kind to provided me with a rental vehicle. The manager in this deparment left me speachless! I conclusion I had a good experience. More

Appreciate that you guys did not gouge customers during covid and stuck to MSRP. Enjoyed working with Bill Gann. Bought car from him in 2021 and recently returned to buy another one. Pleased with servi covid and stuck to MSRP. Enjoyed working with Bill Gann. Bought car from him in 2021 and recently returned to buy another one. Pleased with service department's work as well. More

If you are looking for MSRP cars, Elk Grove is the place to be. Service is great. If you need to have maintenance, they also have a nice team to depend on. Highly recommended. to be. Service is great. If you need to have maintenance, they also have a nice team to depend on. Highly recommended. More

DO NOT DO BUSINESS WITH THIS DEALERSHIP ! !! THEY ARE NOT HONEST. I EMAILED ON A VEHICLE AND SPOKE TO THE SALESPERSON AND ASKED FOR BEST PRICE OUT THE DOOR. I GOT A CALL BACK WITH THE PRICE A !! THEY ARE NOT HONEST. I EMAILED ON A VEHICLE AND SPOKE TO THE SALESPERSON AND ASKED FOR BEST PRICE OUT THE DOOR. I GOT A CALL BACK WITH THE PRICE AND SET UP AN APPOINTMENT TO COME AND GET THE VEHICLE FOR THE NEXT MORNING. I THEN CALLED TO MOVE THE APPOINTMENT TO THE SAME DAY AND TO PURCHASE THE VEHICLE. I RECEIVED A CALL 30 MINUTES LATER SAYING THE VEHICLE WAS SOLD. I ASKED WHY AFTER SETTING UP THE APPOINTMENT TO COME PURCHASE THE VEHICLE THIS HAPPENENED AND THEY SAID OH WELL FIRST COME FIRST TO GET IT. THEY HAVE NO CUSTOMER ETHICS. JUST WRITING THIS REVIEW IS FIVE MORE MINUTES OF MY LIFE I WILL NOT GET BACK. More