Elk Grove Toyota

Horrible Express Service I’ve taken my vehicles to Elk Grove Toyota a few times only to remind me of why not to come here again. They lied about the wait time. I specially a I’ve taken my vehicles to Elk Grove Toyota a few times only to remind me of why not to come here again. They lied about the wait time. I specially asked them to check and replace my wipers. They failed to do so. They have to many employees not working and not enough employees working! More

Good customer service I found the porters and the service advisors friendly and helpful. It’s very busy and difficult to keep your cool but both were very professional. I found the porters and the service advisors friendly and helpful. It’s very busy and difficult to keep your cool but both were very professional. More

Overjoyed I am overjoyed with my new car. The salesman who helped me was Mr. Long and the finance manager was Mr. Adam. They both were very patient, helpful, I am overjoyed with my new car. The salesman who helped me was Mr. Long and the finance manager was Mr. Adam. They both were very patient, helpful, and great listeners. They went above and beyond. I am very grateful for their assistance. I really like how the staff takes you through the inside car gadgets to make sure you know how to operate them before leaving the premises. I am definitely a very satisfied customer. More

Nice people at the service department The people at the service department try really hard to understand your concerns and provide you with the feedback you are expecting. I only been tw The people at the service department try really hard to understand your concerns and provide you with the feedback you are expecting. I only been twice to the service department but both time, same experience Thanks More

Pleasant & Rewarding Jeremy reached out to me after I had contacted Elk Grove Toyota for information on a Toyota Prius C. We spoke for a bit & he provided a price for the Jeremy reached out to me after I had contacted Elk Grove Toyota for information on a Toyota Prius C. We spoke for a bit & he provided a price for the car that was the most reasonable price for this car I had been in contact with 3 other major dealers in the area & the deals were not comparable. Jeremy was very kind & professional from beginning to end. I am so thankful that I was able to complete my car purchase with him. I think this has restored my confidence in buying a new car. Thanks Jeremy & staff for providing a very pleasant & professional car buying experience. More

I took my car in for a recall notice and there was a long li The service rep was very courteous and explained each and every detail but the service to be conducted on my vehicle. I was extreme extremely happy wi The service rep was very courteous and explained each and every detail but the service to be conducted on my vehicle. I was extreme extremely happy with my experience More

Customer Service I have been going to E.G. Toyota for about 5 years now. I have never had any issues, until my last visit. I had an appt and took my car in the day bef I have been going to E.G. Toyota for about 5 years now. I have never had any issues, until my last visit. I had an appt and took my car in the day before to do a drop off, the wait time wasn’t just a couple minutes but more like 30! After going in and asking to be seen the 2nd time, I was finally checked in. But turns out that E.G. Toyota does care and I was my car service was nicely taken care of and they turned what would have been a poor visit to a great visit! More

Thank you Bryant Bryant Lawani provided absolutely excellent service!!! We want to buy all of our future cars through him. I have never met a more caring and personabl Bryant Lawani provided absolutely excellent service!!! We want to buy all of our future cars through him. I have never met a more caring and personable sales consultant. He clearly has the customer's best interest in mind. We also enjoyed working with Nai. He was very professional and nice to be around. I appreciated how thorough he was with the paperwork and ensuring that everything was in order. Elk Grove Toyota had outstanding service and I look forward to coming back. More

Convenient and Efficient My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me p My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me posted regularly on the status of the car and informed me promptly when the car qas was ready. He made sure I got a loaner car, so I wouldn't have to wait for the car at the dealership while it was being fixed. He also gave me discounts that were available. More

Very professional Had wonderful experience. The gentleman that helped us was very wonderful and listened to all my concerns and addressed each of them with professiona Had wonderful experience. The gentleman that helped us was very wonderful and listened to all my concerns and addressed each of them with professionalism. Alvin Kumar you are wonderful More