Back

Elk Grove Toyota

Elk Grove, CA

4.6
3,325 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
Contact Dealership

9640 West Stockton Blvd

Elk Grove, CA

95757

Directions

By Type

Showing 3,325 reviews

May 10, 2018

Quick and helpful Service Guy Mike Lau was very thorough and explained everything. I brought the Prius in for its first 5,000-mile checkup, which was accomplished more More

by RSCHLICH2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lau
May 11, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear that Mike was able to assist you quickly! We appreciate your business!

May 09, 2018

Excellent service With the exception of a bit of a dance regarding my trade in, the service was great. Also, the colors in the model I was interested in was limited, b More

by WIESMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Emamyar
May 09, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that we were able to help you find what you were looking for! Thank you for your business!

May 09, 2018

Great customer service I was very pleased to be greeted right away upon my arrival. The Toyota rep was very friendly and personable. My car was serviced and I was finished i More

by CJTIGERS
Recommend Dealer
Yes
Employees Worked With
Mike Lau
May 09, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you received 5-star service during your recent appointment! Thank you for your business!

May 09, 2018

Excellent service!! I can always depend on Fred Daniels to address my concerns about my vehicle. Fred took time to explain the problem in a way I could understand. Additi More

by Baker8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Daniels
May 09, 2018 -

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words for Fred and our service department! We appreciate your continued business!

May 09, 2018

Quality, fast and friendly Came in Tuesday morning around 8 o’clock, somehow I was the first one inline. The guy agreed me very politely. My vehicle was in and out in 30 min More

by PHILIPNGUYEN76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lau
May 10, 2018 -

Elk Grove Toyota responded

Thank you for taking time to share your kind review here online. We appreciate your business and you recommending us. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2018

Nice work that I can trust. Your helpful and friendly advice is what I need. I would recommend to all my friends, family and friends. I love to buy another Highlander. More

by LEE3NAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Wilson
May 09, 2018 -

Elk Grove Toyota responded

Thank you for your review! We are glad to hear that you received helpful and friendly service at Elk Grove Toyota! We look forward to seeing you again soon!

May 09, 2018

Service beyond my expectations ! I have visited the service center last week for a regular check up and a problem with a middle seat in our Sienna. The seat had become disengaged f More

by Good News Lynne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fong the Shuttle driver
May 10, 2018 -

Elk Grove Toyota responded

I am happy to hear you enjoyed your time here and your wait time. We truly appreciate your business and your five star review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2018

Awesome! Hutch was very nice and enthusiastic. While looking at options for the car he was very patient and definitely not pushy at all. Anthony was very frien More

by Msaephan17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Saephan, Adam Niazi, Johnathan Hutchison
May 10, 2018 -

Elk Grove Toyota responded

I am happy to hear that you enjoyed your time with Hutch and Adam. Your complete satisfaction is important to us. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 09, 2018

Camry needed a new alternator. Brought Camry in for a new alternator Nick got work order written up an a estimate done in a timely manner. Car was done on time as I reguested. My wi More

by TONY-ROMANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Kersten
May 10, 2018 -

Elk Grove Toyota responded

Thank you for this review! We're happy to hear that Nick was able to provide you with fast, 5-star service! We appreciate your business!

May 08, 2018

Service review Called Elk Grove Toyota a week ago to schedule my 5000 maintenance and when I asked how long it will take, I was told it could take from 2-2 1/2 hours More

by HOWARD_TESSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Elk Grove Toyota responded

Thank you for taking the time to review our Service department here online. I am happy to hear that your service was faster than the quoted time. I apologize about the car drying after the car wash. I will address this issue with our upper management. Our customer feedback is important to the improvement of our dealership. We look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

...
189
...