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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,403 Reviews
Call Service Center (916) 405-8000

1,403 Reviews of Elk Grove Toyota - Service Center

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August 05, 2025

As advisors go Primal is one of the best! He looks out for his customers! More

by joshuacudworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind review on Primal. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 04, 2025

Excellent car and customer service! I will always come back to Toyota to service my car. Great rates and very knowledgeable. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
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Aug 04, 2025 -

Elk Grove Toyota responded

Hello Tanya, Thank you for your review. We are happy to hear you received an excellent service. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 02, 2025

Good. Courteous advisor. Good experience this time for full service oil change, air filter, tire rotation, and car wash. Done in an hour. More

by Zhuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Elk Grove Toyota responded

Hello, I am happy to hear you enjoyed your time with us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 01, 2025

Need to provide free shuttle service or free loaner cars for customers waiting on vehicle More

by mrvincevibe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 30, 2025

Team did a great job assisting me with the process and helping me with my issue. More

by Vanglinda09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your amazing review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 28, 2025

Pleasant , clean, efficient . On ann an anppointment oil change, my time was about 1 hour with a high point vehicle inspection. More

by Dynamodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have my paper work.
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Jul 29, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing your experience here online. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 22, 2025

Services realy good, fast. Professional, understanding what we needs. Little bit on time. Waiting room very atmosphere More

by LETOAI1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 11, 2025

Excellent and timely service. This is the only place my RAV4 Prime has been serviced. They provide accurate information before and after the service. More

by Tony V Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Vang in the Service Department
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Jul 14, 2025 -

Elk Grove Toyota responded

Hello Tony, Thank you for sharing your experience with Christina here online. It is an honor to hear we have built trust with you and you continue to bring your vehicle to Elk Grove Toyota. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 11, 2025

Love the Express Maintenance portion of this Toyota Service Department for quick vehicle attention needs. More

by Sparky
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your business and for this super awesome review. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 10, 2025

Although an extremely busy morning, Service Advisors Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! More

by wcroyle
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2025 -

Elk Grove Toyota responded

Hello, I am thrilled to hear Primal and Gustavo were able to help service your mothers vehicle. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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