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1,295 Reviews of Elk Grove Toyota - Service Center
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January 17, 2024
Very good. I have no other words to say. Make this portion/box optional if you will. I have no other words to say. Make this portion/box optional if you will. More
by April4442
Employees Worked With
Helpful January 16, 2024
Excellent service center. Nice and comfortable waiting area. Clean and efficient. Was in and out in about 1 hour like they estimated. Nice and comfortable waiting area. Clean and efficient. Was in and out in about 1 hour like they estimated. More
by Jlu215
Employees Worked With
January 10, 2024
Anthony from service did a great job and got me out at the time he promised. the time he promised. More
by phongtphan21
Employees Worked With
January 10, 2024
First, A GREAT THANK YOU TO ALVIN KUMAR, HE KEPT ME INFORMED AT EVERY MINUTE. INFORMED AT EVERY MINUTE. More
by lgonzalezfreds
January 05, 2024
The people were courteous, prompt, and kept me appraised of the needs of my car. I have gone to this dealership for 10 years and will continue to go. of the needs of my car. I have gone to this dealership for 10 years and will continue to go. More
by Maria.pena57
Employees Worked With
January 05, 2024
I brought my wife Camry for oil change yesterday. I was called three times that the vehicle is ready for pick up When I trying to pick it up the vehicle was not washed. The receptionist made an eff I was called three times that the vehicle is ready for pick up When I trying to pick it up the vehicle was not washed. The receptionist made an effort to was it but it was not dried I had to dry it myself beside that the tire pressure was not set at 35psi they were all over the place I took a picture. Also I asked Carly to get me a quote for replacing my 2011 Prius cooling system, she call to the main service they told her that the cost is $130 when I get there today the service writer told me that it would be $300 for both cooling systems. I am not going to give a bad survey but at least the code should be close to what it given at the first place More
by Sam
Employees Worked With
December 28, 2023
I had a huge service needing to be done for my 2013 Scion Tc. My service advisor Kane was great! He was in constant communication with me about my vehicle and keeping me updated. Car drives great now! Thank Tc. My service advisor Kane was great! He was in constant communication with me about my vehicle and keeping me updated. Car drives great now! Thank you for your service and the work of the technician! More
by Justin Xiong
December 15, 2023
Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. or caring, and VERY helpful with a smile. Thank you. More
by mss80922
Employees Worked With
December 15, 2023
Brought my car in for a routine oil change and check-up. Service was great and Gustavo made the process smoother. Will be coming back! Service was great and Gustavo made the process smoother. Will be coming back! More
by alee
Employees Worked With
December 13, 2023
They are good at checking you in not so good at checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked checking you out. Purchased a part that was supposed to be installed. From the service advisor, to the parts department to the cashier nobody checked to see if the part had been installed. Lack of communication. I stopped at the store and noticed it had not been installed, had to drive back to service department. They did resolve the issue But could have saved me the inconvenience if they would’ve Checked that everything charged on invoice was complete! More
by hildac
Employees Worked With
