Elk Grove Toyota - Service Center

Very mixed up service. Expediency over customer satisfaction. Will use other dealer next time. D harmon. satisfaction. Will use other dealer next time. D harmon. More

Quick Lube Service & the Sales Office are both very welcoming facilities. The Elk Grove location greets their customers with respect, professionalism and excellent customer service from the time you a welcoming facilities. The Elk Grove location greets their customers with respect, professionalism and excellent customer service from the time you arrive and until the time you leave whether you’re there for service or sales. More

Customer service is great here. Updates are given timely during service appointments and communication is handled perfectly by the employees at Elk Grove Toyota. Great experience! during service appointments and communication is handled perfectly by the employees at Elk Grove Toyota. Great experience! More

Very good customer service, they take pride in their work and are very helpful and friendly. Very honest and would definitely recommend this dealership to all. and are very helpful and friendly. Very honest and would definitely recommend this dealership to all. More

They did not inflate my spare tire even though I asked twice for it. It’s a hassle to get to the underside of a Highlander to do it. I’ll have to crawl underneath now myself. However the service rep advis twice for it. It’s a hassle to get to the underside of a Highlander to do it. I’ll have to crawl underneath now myself. However the service rep advised that the technician said I didn’t have to replace the left front axel. And I appreciated that. Staff was friendly. More

Knowledgeable, courteous, thorough attention to detail. Timely and reliable follow-up with clear communication. Would recommend to others. Timely and reliable follow-up with clear communication. Would recommend to others. More

Great customer service! Our key fob wasn't working, and we had even changed the battery in it too. We anticipated that the key would need to be reprogrammed. Luckily, the technician decided to put in a fa we had even changed the battery in it too. We anticipated that the key would need to be reprogrammed. Luckily, the technician decided to put in a factory battery, and it worked. We were pleased our that the cost was minimal (for the battery)and not $200 or more for a new key. Toyota was honest and provided great service to us. More

Elk Grove Toyota always provides me with quality work and knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am alwa knowledgeable staff. In addition, the new facility provides comfort and free drinks while waiting for your vehicle service to be completed. I am always pleased with the work and why I won’t go anywhere else for my vehicle service needs! More

Dealer provided prompt service within time frame promised. Courteous and professional people with good communication. promised. Courteous and professional people with good communication. More

Hi the service was great even better was the transportation back home and back to dealership is a real plus for Toyota have a great holiday transportation back home and back to dealership is a real plus for Toyota have a great holiday More