Elk Grove Toyota - Service Center

Very pleased with the service provided by this dealer re the recall repair. The work was completed on time and their assistance in arranging for the shuttle to and from the dealership was appreciated. I giv the recall repair. The work was completed on time and their assistance in arranging for the shuttle to and from the dealership was appreciated. I give them 5 stars More

Great service Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and Took our Prius in for its 35k service. As we’ve come to expect from Elk Gove Toyota, the customer service was excellent. We are a repeat customer and when it’s time to upgrade vehicles again we will no doubt choose Elk Grove Toyota as our dealer again. More

Speedy service from Matt and Michy, glad to be serviced by Toyota! I got new tires and an alignment done and they gave me a free rental! by Toyota! I got new tires and an alignment done and they gave me a free rental! More

Matthew Shrum is very helpful and friendly. He listens to my concerns and is very understanding. He is the best service agent that I have ever had. to my concerns and is very understanding. He is the best service agent that I have ever had. More

I always go to EG Toyota for my service. They are very professional and courteous The new service center is great. Honest & affordable. Thank you professional and courteous The new service center is great. Honest & affordable. Thank you More

Covid 19 Service Department I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working th I was surprised to see the service department was nearly empty during the Pandemic. The thing that concerned me was that none of the people working there were using masks or gloves even though they had to be fairly close to me for the paper work. The service was very fast due to few customers. Even so, the car wash was poor. Disappointed in their response to the Pandemic! More

Awesome 👏 service. They keep me posted about the progress of work and delivered my car on time.Service advisor Nick explained work performed and also advised to change tires after 10000 miles progress of work and delivered my car on time.Service advisor Nick explained work performed and also advised to change tires after 10000 miles More

Rico who assist me during my visit was very patience and attentive. Great customer service! From getting inside you’ve welcome with great smile until the end attentive. Great customer service! From getting inside you’ve welcome with great smile until the end More

Andy was very helpful and knowledgeable. I would highly recommend him and will be a repeat customer. I wont say the service was the fastest but I'd rather they take their time and make sure the job is done recommend him and will be a repeat customer. I wont say the service was the fastest but I'd rather they take their time and make sure the job is done right. More

Great service, courteous, and prompt. Like the communication tools via email, text, or phone. You can get updates on your car being serviced. With the current pandemic, they take the time to make communication tools via email, text, or phone. You can get updates on your car being serviced. With the current pandemic, they take the time to make sure your steering wheel, chair, and stick/auto shift handle are covered with protection for peace of mind. Of course, like the free car wash. More