Elk Grove Toyota - Service Center

New facility dedicated for service. Service is faster. Adviser is great. Only downside is that they have removed the shuttle service. But anyway... facility is new and more spacious (not like the previous Adviser is great. Only downside is that they have removed the shuttle service. But anyway... facility is new and more spacious (not like the previous one across the street, where it can get too crowded. So it is okay. More

Great service experience. Took care if recall issue as well as other service needs. Made sure all concerns were addressed, made sure we had a loaner while waiting a few days for parts and got everything d well as other service needs. Made sure all concerns were addressed, made sure we had a loaner while waiting a few days for parts and got everything done on time and right the first time. Thank you!! More

I appreciate the effort Fred made to locate my daughter, as I was waiting for her to pick me up. I was waiting at one location and she went to another! And, she didn't have her phone with her! It all ended as I was waiting for her to pick me up. I was waiting at one location and she went to another! And, she didn't have her phone with her! It all ended well. Everyone was very kind. More

Everyone is always so nice. Too bad all car dealerships don't follow Elk Grove Toyota's lead. From Sales to Service and all departments in between, Elk Grove Toyota is great. don't follow Elk Grove Toyota's lead. From Sales to Service and all departments in between, Elk Grove Toyota is great. More

Toyota $ runner repair I had my car towed to Elk Grove Toyota The service representative Miguel Navarro was very welcoming and good adviser the repairs were completed in I had my car towed to Elk Grove Toyota The service representative Miguel Navarro was very welcoming and good adviser the repairs were completed in 24 hours I was provided a rental car without charge the experience was very smooth, efficient and focused on my convenience More

I’ve taken my 4Runner to Elk Grove Toyota since I bought it brand new. I’ve always find the to be courteous, thoroughly consistent and fair in their pricing. I am always satisfied and content. it brand new. I’ve always find the to be courteous, thoroughly consistent and fair in their pricing. I am always satisfied and content. More

service was fast and efficient. body shop guy and tech woman excellent. They touch up paint and gave me quote on body work. The mechanic didnt delete the Need maintenance message on dash board so have to woman excellent. They touch up paint and gave me quote on body work. The mechanic didnt delete the Need maintenance message on dash board so have to take it back in as can’t get other screens More

I purchased my RAV4 5 years ago at EG Toyota and have regularly had it serviced there. Now that they expanded their service area the waiting time is even quicker. And the waiting area is a vast improveme regularly had it serviced there. Now that they expanded their service area the waiting time is even quicker. And the waiting area is a vast improvement. More

I had a great experience my first time ever of taking my car to Toyota for maintainance. Toyota offers a great service overall. I was impressed car to Toyota for maintainance. Toyota offers a great service overall. I was impressed More

I had a horrible service experience. Long delay, poor communication from service rep, and an almost unnecessary expenditure. I also had to witness to other poor customer service to other customers wh communication from service rep, and an almost unnecessary expenditure. I also had to witness to other poor customer service to other customers while waiting. At least a dozen service reps just standing around. Not going back. More