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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,386 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,386 Reviews of Elk Grove Toyota - Service Center

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July 26, 2019

15k maintenance checkup All staff were extremely nice and knowledgeable. The tire service technician (Aubry?) checked the tires as soon as I arrived. Miguel was very thorough More

by HappyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for trusting Elk Grove Toyota with your vehicle! We appreciate your business!

July 26, 2019

Great place for oil change. In and out within an hour! Noticed through text and phone on updates with my vehicle. Thanks to Andy. I’ll be back in around 5k miles. Hopefully when More

by J123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Elk Grove Toyota responded

We're looking forward to having you back! Thank you for coming to see us for service!

July 24, 2019

25,000 Mile Service. Made an appointment. In and out in 1 1/2hrs. Very satisfied with staff & service. Purchased three vehicles from Elk Grove Toyota never any problems sa More

by Beppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Shanka
Jul 26, 2019 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your business & look forward to working with you again!

July 24, 2019

Check in Very friendly, efficient and ease of getting through the check in process. The wait time was shorter than I expected. Love the wait room area. More

by Sashimi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Elk Grove Toyota responded

We appreciate you coming to see us for service! We look forward to working with you again! Thank you for your business!

July 23, 2019

Thought of everything Brian was friendly and helpful. He explained issues that I was confused about and assured it was taken care of. He was very competent and professio More

by Georgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Demille
Jul 26, 2019 -

Elk Grove Toyota responded

Thank you for your feedback! We're happy to hear Brian provided you with a friendly experience! We appreciate your business!

July 23, 2019

Excellent device performed by Andy Tran Excellent service performed by Andy Tran at the Toyota of elk grove. Would recommend this dealership to anyone who currently needs service on their ve More

by JOSEPHDHSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Elk Grove Toyota responded

We appreciate your kind words and willingness to recommend us to others, based on your experience! Thank you for your business!

July 18, 2019

Excellent customer service Elk Grove Toyota has the best service department. Matthew is so personable and professional. They do a thorough job of servicing the car, but are hone More

by Swilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Shrum
Jul 19, 2019 -

Elk Grove Toyota responded

We appreciate your feedback and kind words! We are grateful for your business!

July 16, 2019

As always, I have had great experience. EG Toyota has always provided me with the best service experience. I have been a satisfied customer since the early 1990’s when they were located on F More

by Bparcoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Aldrete, Fred Daniels, Gustavo Rios
Jul 16, 2019 -

Elk Grove Toyota responded

Hello, Thank you continued business. We value your feedback and your time. I am delighted to know you have been enjoying your time with us. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 16, 2019

Horrible Service!!!!!!!! Worst Service Ever! Called left a message for a supervisor to return my call and well I’m still still waiting 4 days later. Experienced theft too pick More

by Dslovely34
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kleefeld
Jul 18, 2019 -

Elk Grove Toyota responded

Hello - We are concerned with your review and feedback, as this is not our standard for doing business. We'd like to speak with you about your experience. The best person to speak with is our Customer Relations Manager. You can email at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000. Please ask for Jeannette Blair.

More
July 13, 2019

Very unique Alvin Kumar Is very different he actually helped me and a very personal and caring manner. I have dealt with so many service advisor and I felt that More

by Marie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2019 -

Elk Grove Toyota responded

Thank you for your feedback and kind words! We're happy to hear that Alvin provided you with a positive experience here at Elk Grove Toyota! We look forward to assisting you in the future!

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