Elk Grove Toyota - Service Center

Consistent service from ALL onsite. No matter who I work with on-site I’m always taken care of. The only negative thing I can say was my appointment was not honored. So I had to pay out No matter who I work with on-site I’m always taken care of. The only negative thing I can say was my appointment was not honored. So I had to pay out of pocket for my own rental vehicle as a result. Pretty frustrating but job is always done well. More

Elk Grove Toyota I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem I have been taking my cars here for many years and have never had a bad experience! John and his team listen to my problem and diagnosed the problem and returned the car to me within a reasonable amount of time. More

Good receptionist but service wasn't as good Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Did an oil change, car wash and engine pressure wash, but only got oil change n slight engine pressure wash. Engine still dirty and truck wasn't wash. Need better service next time. Receptionist did good customer service and detail but service on vehicle is bad. More

Best service Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to Elk Grove Toyota is the best when it comes to service of your vehicle. You are keep informed throughout the process, provided with knowledge techs to answer all questions and options for repairs of your vehicle. More

Excellent experience Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn Matthew was outstanding he went over everything very clear and I would make sure that the next time I come in I would request for Matthew . I didn’t have an appointment and the wait for the service person to come and attend me was not long. More

My toyota Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very prof Great service. Friendly employees. Very clear communication. I will always bring my vehicles here. Dealership is so clean and organized. Very professional as well. Thank you. More

Oil change My Toyota Camry was waaay overdue for an oil change. While I waited Kemara Kem from sales answered questions I had regarding the Highlander and was ve My Toyota Camry was waaay overdue for an oil change. While I waited Kemara Kem from sales answered questions I had regarding the Highlander and was very nice. Adrian Shanka from service was very friendly and helpful. More

Apple CarPlay Service was excellent from the moment I drove up and dropped off my car to the time I picked up my car. Nick was very courteous and professional. Service was excellent from the moment I drove up and dropped off my car to the time I picked up my car. Nick was very courteous and professional. More

10k service and safety recall Service line was short and fast. Fred was fast to get me written up. Work performed was done earlier than promised. Would like to see more room for pa Service line was short and fast. Fred was fast to get me written up. Work performed was done earlier than promised. Would like to see more room for parking...I had to walk out to the street to get picked up. I do realized that that issue is being addressed via new building across the street..overall excellent More

Excellent customer service @ Elk Grove Toyota Danny expeditiously processed my 6-mo Rav4 maintenance requirement complete with complimentary car wash and coordination with Mr Adams, repair shop es Danny expeditiously processed my 6-mo Rav4 maintenance requirement complete with complimentary car wash and coordination with Mr Adams, repair shop estimator. Mr Adams patiently explained my car condition and showed me how to get rid of the scratches/marks without repainting. He actually fixed my car’s eye sore scratches without having me make an appointment and free of charge to boot. Both Danny and Mr Adams made my day! Elk Grove Toyota has excellent staff, customer service and a wide variety of products and vehicle maintenance services. Thanks much Danny, Mr Adam and Elk Grove Toyota! More