Elk Grove Toyota - Service Center

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 hours at the dealership instead. This place used to have a coffee machine that can dispense other beverages like hot chocolate, water, latte, expresso, comparing to the new nachine they just put in which only has 2-3 different types of coffee options. More

Long standing customer for over 10 years I went in for a standard oil change and was told there were other “small” issues with my car- air filters , headlights etc. The manager was kind enoug I went in for a standard oil change and was told there were other “small” issues with my car- air filters , headlights etc. The manager was kind enough to discount the service rate to an all inclusive rate. #thankful More

Major service Service was great. All problems were explained to me before work was completed. Rental car was helpful with no charge for the one extra day! Service was great. All problems were explained to me before work was completed. Rental car was helpful with no charge for the one extra day! More

Great service Mark in Service is truly the best. He goes above and beyond to get discounts and even price matching. I also love the team that works at the car re Mark in Service is truly the best. He goes above and beyond to get discounts and even price matching. I also love the team that works at the car rental desk. More

Great service Easy online app scheduling & loved the txt/email updates. Great service and I appreciated Mark's advice on what was fix NOW vs LATER! And paying onlin Easy online app scheduling & loved the txt/email updates. Great service and I appreciated Mark's advice on what was fix NOW vs LATER! And paying online prior to picking up the car was quick & convenient 😀 More

Elk Grove Toyota Gets 5 Star Rating It's nice to know I can always count on Elk Grove Toyota. Mark in service took care of all my needs and everyone was very professional and nice. Very It's nice to know I can always count on Elk Grove Toyota. Mark in service took care of all my needs and everyone was very professional and nice. Very pleased and will definitely be taking my vehicle back for service. More

Best service experience of all time It’s always a pleasure bringing my vehicle here for service, today especially, Andy was extra attentive to my concerns and handled them without a prob It’s always a pleasure bringing my vehicle here for service, today especially, Andy was extra attentive to my concerns and handled them without a problem. He was prompt and detailed with my visit. Thank you again. More

Friendly service. Friendly service advisors. They try to move you through as efficiently as possible. Very high volume service department with a new service department Friendly service advisors. They try to move you through as efficiently as possible. Very high volume service department with a new service department opening in May 2019. This should reduce some of the maintenance service wait times. More

Great Service and People I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are car I have been using EG Toyota for a couple of years now. The experience has always been top notch. Everyone goes a long way to make you feel you are cared for. Customer service is 10 stars! More

Lazy and Slow The admin office took 30 minutes to help us with no one ahead of us in line. The car ports were empty during this time. A gentleman parked behind us a The admin office took 30 minutes to help us with no one ahead of us in line. The car ports were empty during this time. A gentleman parked behind us actually left because he waited so long to be served. We waited over 2 hours for an oil change. When retrieving my car the hood was not compketely closed and fluids were not topped off as promised. More