1,372 Reviews of Elk Grove Toyota - Service Center
Great service! We bought our Prius at Elk Grove Toyota and, because we liked that experience so much (which rarely happens), we’ve returned there for service ever si We bought our Prius at Elk Grove Toyota and, because we liked that experience so much (which rarely happens), we’ve returned there for service ever since. Invariably, they’re prompt to greet us, welcome, inform us and explain to us everything along the way. Excellent staff and service!! Jose helped us this time and he was awesome; the same is true for every other staff person. More
Oil change Good tech services; I really like the drop off and pick up service for the guest. I will continue bring my car in for service at Elk Grove Toyota, eve Good tech services; I really like the drop off and pick up service for the guest. I will continue bring my car in for service at Elk Grove Toyota, even though the oil change is a bit more expensive than independent shop about twenty dollars. i would recommend tech service that please spent about 30 seconds more or less to clean all the oil residue around oil pan and oil filter canister. More
Consistently provides excellent service Always great service and great staff — both knowledgeable and friendly. Highly recommend making an appointment as they are quite busy. They offer Always great service and great staff — both knowledgeable and friendly. Highly recommend making an appointment as they are quite busy. They offer appointments every day of the week. More
Customer service is the best in the Sacramento Valley I have been purchasing cars and having them service at your Toyota dealership for over 22 years, I started on Florin Road with you guys. I am on my ei I have been purchasing cars and having them service at your Toyota dealership for over 22 years, I started on Florin Road with you guys. I am on my eighth Toyota from your dealership and by far your customer service in the service department is second to none my service advisor Victor is totally awesome he only brings Solutions and never problems. My quick oil change Guy Brian always looks for ways to make my experience better every time I come through. And James McGaha keeps me coming back and purchasing cars by making sure I get the best deals ever as a whole Elk Grove Toyota is the best in the valley More
Victor Reynoso is outstanding Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there Victor Reynoso has always treated me with the highest customer service and you have a customer for life because of him!! I purchased my vehicle there and I return only to Victor for my service. More
Amazing service from classy Primal Primal was a delight to work with. Excellent quick genuine service and top notch customer experience. He explained everything I needed to know about Primal was a delight to work with. Excellent quick genuine service and top notch customer experience. He explained everything I needed to know about my cars maintenance and I felt truly satisfied driving out of there. Such people like him wanna make us keep coming back to the dealership. More
Toyota care maintenance service Always a pleasure to know I'd be taken care of. Brian Demille provided excellent customer service and went above and beyond to ensure my car service e Always a pleasure to know I'd be taken care of. Brian Demille provided excellent customer service and went above and beyond to ensure my car service experience went smoothly. More
oil change the visit was ok but i would still recommend this dealership. my concern is the customer service. customer service means how you treat customers and the visit was ok but i would still recommend this dealership. my concern is the customer service. customer service means how you treat customers and at the same time how you the employee present yourself and your work area. grooming was not good work area smelled like someone was smoking More
Recall inspection very professional Recall inspection was very professional. I scheduled my appointment to be first thing in the morning. My vehicle was ready to be picked up by 11:00 A Recall inspection was very professional. I scheduled my appointment to be first thing in the morning. My vehicle was ready to be picked up by 11:00 AM. More
Excellent customer service. Very friendly staff members who enjoy serving their customers. I only trust Elk Grove Toyota for maintenance on my car. Thank you customer service. Very friendly staff members who enjoy serving their customers. I only trust Elk Grove Toyota for maintenance on my car. Thank you very much. More