Elk Grove Toyota - Service Center

Fantastic dealership. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. More

Prompt, courteous. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. More

Great service as always! With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I had was plumbers were working on BOTH (only) bathrooms at same time. Not good, work should be done at night when not so many customers are there and one bathroom at a time so there is at least one available. More

Quick and helpful Service Guy Mike Lau was very thorough and explained everything. I brought the Prius in for its first 5,000-mile checkup, which was accomplished more Service Guy Mike Lau was very thorough and explained everything. I brought the Prius in for its first 5,000-mile checkup, which was accomplished more quickly than Mike promised. More

Best service dept ever We are always treated well at this service dept. Our service advisor, Charles,is very knowledgeable & did all he could to fill our needs. We love the We are always treated well at this service dept. Our service advisor, Charles,is very knowledgeable & did all he could to fill our needs. We love the hostess that greets you, Tiffany, she really makes the wait a lot simpler. Even though this dealership has a very busy service dept, they make a huge effort to accommodate their customers. More

Very professional Loved dealing with this service center. They let me come in on time, and got my 4Runner out on the road as soon as they could! It was great. Loved dealing with this service center. They let me come in on time, and got my 4Runner out on the road as soon as they could! It was great. More

Great experience Treated very professionally from start to pick up of my car from Elk Grove Toyota. Will look to use service in the future. Thank you Joel for your exc Treated very professionally from start to pick up of my car from Elk Grove Toyota. Will look to use service in the future. Thank you Joel for your excellent service. More

Fast and Easy I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I I took my new Tacoma in for its 5K service and was very pleased with the service I received. I'm a morning person so I booked at 730am appointment. I was 4th in line so it took about 15-20 minutes for the Service Adviser to get to me. My truck was done in less than a hour, even though I was told 60-90 minutes. The waiting room had coffee and fresh donuts. More

service my car Great place to bring your car and be treated special!!!! when I have concern for noise in my car, the sales man Nick assured me that they would take a Great place to bring your car and be treated special!!!! when I have concern for noise in my car, the sales man Nick assured me that they would take a look at it. Also, Nick ordered paint to matched my car and made arrangements so that I can pick it up at the service department. More

Who could ask for anything more?/ My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommen My Toyota Solara is the very best car I have ever owned. I bought it new at Elk Grove Toyota, and have faithfully taken it in for service as recommended. I have had many different makes of cars over the years, and had some good service experiences, some ordinary ones, and a few stinkers. But, until I bought my Toyota, I had never had truly excellent service experiences. Everyone at Elk Grove Toyota has delivered superior service, no matter what their position or title. I have always been treated with courtesy and professionalism, whether it is on the telephone or at the dealership. Any question that I have asked has been answered clearly and helpfully. The excellence of the service, in addition to my dependable, enjoyable to drive, and attractive car has converted me from a brand hopper to a loyal Toyota driver. Thanks to everyone. More