Elkins Chevrolet

Above and Beyond Customer Support Elkins Chevrolet is a Family run dealership that is laser focused on exceeding customer expectations. I had an issue with a recently purchased vehicl Elkins Chevrolet is a Family run dealership that is laser focused on exceeding customer expectations. I had an issue with a recently purchased vehicle that could have caused me significant dissatisfaction. Adam Elkins, general Manager, intervened directly with Chevrolet and had them step up to the plate to insure that I, the customer, would not just have my issues addressed, but would get a resolution that far exceed my expectations. I have purchased several vehicles over the years with Elkins, and have always had nothing but a positive experience with them. I highly recommend Elkins to anyone interested in either now or pre-owned vehicles. More

Buying my Camaro was a great experience What a great place to shop for a car! You could feel the positive energy as soon as you walk-in. The staff is courteous and very knowledgeable. Everyo What a great place to shop for a car! You could feel the positive energy as soon as you walk-in. The staff is courteous and very knowledgeable. Everyone, I interacted with, was solely focused on me and making sure that I was satisfied. I received superb service and I am completely satisfied. I love my new camaro and my new stripes. More

Smoothe Lori Simpson was great and had such a laid back attitude when she spoke. I felt no pressure and was very comfortable dealing with the financial guy Mi Lori Simpson was great and had such a laid back attitude when she spoke. I felt no pressure and was very comfortable dealing with the financial guy Mike and then Bob. I can’t believe they stayed open just for us after closing hours. Truck was cleaned and washed! I would definitely recommend Elkins Chevrolet to anyone who asks More

The visit was a pleasure. Our time was not wasted. Jim Marks went out of his way to ensure we were satisfied. He had all paperwork prepared in advance so that we were on our way in an hour and a half. Jim Marks went out of his way to ensure we were satisfied. He had all paperwork prepared in advance so that we were on our way in an hour and a half. More

new car needed car my old car had broken down and was very unsafe to drive dealer made sure I was able to choose from cars in my price range needed car my old car had broken down and was very unsafe to drive dealer made sure I was able to choose from cars in my price range More

Excellent! The service was excellent. Our salesman Tony Dillard Was the best. He did everything to make us completely comfortable. All of our questions and conc The service was excellent. Our salesman Tony Dillard Was the best. He did everything to make us completely comfortable. All of our questions and concerns were answered. We are very pleased with the bargain we got on our new car. More

Friendly, caring Will always buy my vechiles from Elkins. Very friendly staff and eager to help. The staff is willing to work with you and your budget. Staff is very e Will always buy my vechiles from Elkins. Very friendly staff and eager to help. The staff is willing to work with you and your budget. Staff is very easy to talk to and friendly. More

EXTREMELY SATISFIED I was searching Car Gurus looking for a specific SUV when I came across it at Elkins Chevrolet. My husband made a call to see if it was available and I was searching Car Gurus looking for a specific SUV when I came across it at Elkins Chevrolet. My husband made a call to see if it was available and they confirmed it was. So off we went to the dealership. We were met by Tony Dillard when we arrived and he took us to see the used SUV I had been searching for. We took it for a test drive and I knew this was to be mine. There were a couple of scratches/dings on the front and Tony assured me they would take care of it...just like that! The next thing I knew I was signing papers and the SUV was mine. I couldn't believe how smooth and seamless it was and it didn't take hours to do. Between Tony Dillard and Bob Borman they could not do enough for us. In fact I had to bring my car back and leave it for the repairs to be done. I never asked if a loaner would be provided and they assumed I didn't need one. Well low and behold all loaner vehicles were being used. But they would not have me inconvenienced for even a moment. They quickly called Enterprise to get me a rental, they drove me over to pick it up and when I came to pick up my vehicle they returned the rental for me. I also want to acknowledge Michael (IT) who explained to me how things worked in my vehicle. He even gave me his card and told me to call him anytime if I had any questions. Who does that??? Well Elkins does, I would recommend this dealership to everyone especially female customers. They will treat you with the respect and professionalism you deserve. Thank you Elkins for such a wonderful car buying experience. Mary Ann Kilchesty More

Buying a used car Was looking for a very specific vehicle at a very specific price range. I was able to find that without anyone trying to sell me something I didn’t Was looking for a very specific vehicle at a very specific price range. I was able to find that without anyone trying to sell me something I didn’t want. More

Another Great Experience I just purchased a beautiful 2019 Chevy Colorado from Elkins Chevy. This is the fifth Chevy I have purchased from them in recent years. This was my f I just purchased a beautiful 2019 Chevy Colorado from Elkins Chevy. This is the fifth Chevy I have purchased from them in recent years. This was my fourth experience with Todd Hersh and once again it was a great experience. From start to finish Todd treats you fairly and does what he can to make sure you’re completely satisfied with your vehicle selection and purchase. No high pressure sales games just good old fashioned customer service. Bob Borman was once again super in ensuring it was a seamless experience and helping me sort out extended warranty questions. He is extremely knowledgeable of all aspects of the industry. If you ever watch him work he is a machine preparing all required documents. After finalizing the purchase Mike Bilbow was there with a huge smile to help sort out a few tech questions. Even Adam Elkins got in on the action making sure my wife and I were completely satisfied. Just a great overall experience at a family run business where you feel more like a friend than a customer. And when it’s time for service Rich, Josh, Blake and others are all extremely helpful. I know it’s not the last time I’ll purchase a vehicle there. CSB More