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Elkins Chevrolet

Marlton, NJ

Overview
Employees
Reviews
Vehicles
4.8
3,189 Reviews
Welcome to the best new & used Chevrolet dealership in Marlton NJ, now serving all Maple Shade Chevrolet and Cherry Hill customers. Located in South New Jersey at 401 Route 73 South, we're just 15 minutes away from Cherry Hill, Maple Shade or Lumberton. We provide great auto services and a have wide inventory of new and used cars, trucks and SUVs. Our customers have come to rely on us for all their automotive needs because of our exceptional customer service. Visit us and see for yourself why our customers keep coming back to Elkins Chevrolet in South New Jersey. We're here to make your car buying experience hassle-free. Give us a call at (856) 658-3780, or send us an email if you have any questions.
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401 Route 73 South

Marlton, NJ

08053

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Showing 3,189 reviews

July 09, 2023

I just recently purchased my 4th car from here! Each time I had the pleasure working with Tony Dillard and each time he’s never failed to help me in every way! I had the pleasure of meeting the own More

by Kagogino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Elkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Hulmes
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Jul 11, 2023 -

Elkins Chevrolet responded

We can't thank you enough for your continued support through the years Kagogino! It means so much to us that you've made the Elkins Chevy family part of yours, know that we're here for you anytime and happy to help with any questions you may have on your newest vehicle. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

July 07, 2023

Lori my sales woman was excellent professional and caring highly reccomend a true credit to your dealership. More

by Drpet11170
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Elkins Chevrolet responded

Hey Drpet11170, thanks so much for choosing Elkins Chevrolet for your new vehicle, and for taking the time to leave us your awesome review! I hope Lori had the time to answer all of your questions, know that we're here for you folks anytime. Thanks again, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 30, 2023

Great service. Awesome, fun and fast process. I have to say the sales representative was outstanding. Thank you More

by Suzzette
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Wiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Hulmes
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Jul 06, 2023 -

Elkins Chevrolet responded

We can't thank you enough for taking the time to leave us your five star review Suzzette! We're so glad to hear you had such an exceptional experience with Bill and the rest of our team, know that we're here for you folks anytime should you have any further questions, or there be anything we can do to assist you. Enjoy your new vehicle! Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 30, 2023

A pleasant experience and no hassle. We got what we wanted with no commotion. A great experience from start to finish. More

by testpilot63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Elkins Chevrolet responded

Thanks for choosing Elkins Chevrolet for your new vehicle Testpilot63! We hope you're loving it so far. I hope that our team had the opportunity to answer all of your questions, don't hesitate to reach out should there be anything we can do for you. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 29, 2023

From my first phone call with Richard to my buying process with Lori this was an incredible experience. After dealing with several other dealers to find the vehicle I wanted this was like a breath of More

by Nfd30
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lori Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Kobrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Hulmes
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Jul 02, 2023 -

Elkins Chevrolet responded

We're so glad to hear you had such a great experience with our team Nfd30! We really appreciate you taking the time to leave us your review, and hope you're loving your new Chevy so far. Don't hesitate to reach out with any questions, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 27, 2023

Several dealerships could not do for me what Jeff Schor did for me, thank you! More

by Raymondopatterson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Schor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Elkins Chevrolet responded

Hey Raymondopatterson, thanks so much for leaving Jeff your five star review, and for choosing Elkins Chevrolet for your new vehicle! I hope we had the time to answer all of your questions, don't hesitate to reach out should there be anything we can do to further assist you. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 26, 2023

Geuri Santana was a pleasant salesman to work with he was informative answered my questions. More

by kimiesha.johns77
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Geuri Santana
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Jun 26, 2023 -

Elkins Chevrolet responded

Thanks for leaving us your five star review Kimiesha.johns77! Don't hesitate to reach out should you have any further questions on your new Chevy, and thanks again for choosing Elkins Chevrolet. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 26, 2023

Great experience purchasing a car with Russell Stamm at Elkins Chevy. No hassle. Would definitely purchase another vehicle here. More

by Wayno
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell Stamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Elkins Chevrolet responded

Congratulations on your new vehicle Wayno! We're so glad to hear of your great experience, and look forward to hearing from you when the time comes for your next vehicle. Take care in the meantime, and don't hesitate to reach out with any questions. Enjoy! Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

June 22, 2023

Ineffective at communicating, I did not receive any information I requested and was eventually told truck was sold, but it remained listed as available on their website for many days afterwards. I've More

by z0lt3c
Recommend Dealer
No
Employees Worked With
Not disclosed.
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Jun 26, 2023 -

Elkins Chevrolet responded

Hey Adam, thanks for looking at our inventory and considering us for your new vehicle. I see that one of our representatives followed up with you via email, but that your response came in well after hours. We emailed you back the next day letting you know the truck was sold. I'm not really sure that I understand how that would be a bait and switch? But let us know if there's anything we can do to assist you or if there's another truck you may be interested in, we'll be sure to continue to keep in touch. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 16

Jun 26, 2023 -

z0lt3c responded

The "bait" is the vehicle you list on your website that are impossible to buy. The "switch" is the actual vehicle you try to sell after generating leads with the bait. All your timeline proves is that, instead of responding to me, you sold it to someone else. This is a repeated pattern in my experiences with your dealership.

Jun 26, 2023 -

Elkins Chevrolet responded

Hey Adam, The truck you inquired about was not impossible to buy. It was readily available for purchase when our representatives Jim and Rich each emailed you at 9:17 AM and 10:14 AM respectively, in regards to the vehicle you were hoping to trade in. I see that in the first conversation you had with Mia, you stated that you would "come in when [we] have provided a reasonable estimate" for your trade's value. This is why Jim and Rich reached out - to assist you with that trade in estimate. By the time you replied at 8:45 PM, another gentleman had already come into the dealership to purchase it. In regards to a 'switch', all we offered was our assistance, not any other specific vehicle. I'm sorry if you've had difficulties with other dealerships in the past, but, this just isn't how we run business or treat customers. You're welcome to your opinions, but I feel we did our best. Best of luck in your search for a new vehicle, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 Mikebilbow@Elkinschevrolet.com

June 19, 2023

James Marks was very professional and really made my buying experience a good time . I would recommend him to anyone searching for a new vehicle. More

by sensem9
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Bilbow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Alcott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Marks
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Jun 21, 2023 -

Elkins Chevrolet responded

Hey Sensem9, thank you so much for your five star review, and for choosing Elkins Chevrolet for your new vehicle! We're so glad to hear you had a great experience with our team, know that we're here for you anytime should you have any questions. Best, Mike Bilbow Customer Experience Manager Elkins Chevrolet 856-983-9200 x 162 Mikebilbow@Elkinschevrolet.com

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