Elmhurst Ford

Ozzie is very knowledgeable and cooperative. He helped me get the rite vehicle at a fair price, pleasure to deal with He helped me get the rite vehicle at a fair price, pleasure to deal with More

Excellent communication regarding work needed and time involved. Jessica did a wonderful job of keeping me very well informed. involved. Jessica did a wonderful job of keeping me very well informed. More

Diego was professional courteous and knowledgeable. He kept us informed about the status of the repairs. He answered all our questions. He kept us informed about the status of the repairs. He answered all our questions. More

Jesica was great and understanding Nate and Ryder picked up my vehicle great and professional guys picked up my vehicle great and professional guys More

1st rate sales and service. Highly recommended. A dealership that customer focused to making purchasing a vehicle seamlessly. Thank you! Highly recommended. A dealership that customer focused to making purchasing a vehicle seamlessly. Thank you! More

I had a 1:30 appointment for an oil change, and I had a 3:45 doctor’s appointment. Nobody began working on my vehicle until around 2:30 because technicians had gone to lunch… I ended up being there for 2 h 3:45 doctor’s appointment. Nobody began working on my vehicle until around 2:30 because technicians had gone to lunch… I ended up being there for 2 hours. What good is an appointment? I ended up late for my doctor’s appointment and had to reschedule (I waited a month for this appointment). Diego was pleasant and friendly, but I could not find him to voice my concern about the fact that I had to get going once I realized that tine was beginning to be a concern. I ended up speaking to a different person who did what he could to help me out, but there really wasn’t much that he could do because the technicians were at lunch…I thought that a 1:30 appointment for an oil change would easily allow me to make a 3:45 appointment, but that was not the case. I’ve been very happy with Roesch’s service department until now, but this visit was unacceptable. My ask, and it is not a big one, is to honor people’s time - an appointment should be honored (the doctor’s office held me accountable for my appointment, which I missed). Don’t schedule people at a time when your technicians are going to be taking their lunch break. It was blatantly obvious that my time meant nothing - I was stuck there, and I left quite angry about the fact that traffic had now built up and that I likely would be late. Your customers have jobs and other appointments that they need to make. I would have rather been told that I had to come another day than to be lead to believe that my truck would be worked on at 1:30 as scheduled. More

every one i worked with was great and well mannered. the service was great and done very very well and fast. the service was great and done very very well and fast. More

It was a good experience working with Nick and Ford on Grand ave. all though my 2025 vehicle had two minimal issues with the roll bar and the fender , working with this dealer and sales person was a bree Grand ave. all though my 2025 vehicle had two minimal issues with the roll bar and the fender , working with this dealer and sales person was a breeze, i will definitely recommend Nick since he was super helpful and easy to work with More

Good people and great service. Rates are reasonable and job was done very quickly. Highly recommended! Rates are reasonable and job was done very quickly. Highly recommended! More

The two men who picked up my car were very nice and well mannered. The service was done well and fast. They let me reschedule several times. Very nice people. mannered. The service was done well and fast. They let me reschedule several times. Very nice people. More