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Elmhurst Ford
Bensenville, IL
621 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish.
From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 621 reviews
July 10, 2025
Excellent customer service! Great communication, professionalism and collaboration in dropping off and picking up the vehicle for service. Great communication, professionalism and collaboration in dropping off and picking up the vehicle for service. More
by LISA@COLDSNAPTOWERS.COM
Verified CustomerEmployees Worked With
Rich (711)
July 09, 2025
Rory was amazing! He worked with me for three weeks to get the car I wanted at the price I wanted. Rory was professional, personable and informative through the whol He worked with me for three weeks to get the car I wanted at the price I wanted. Rory was professional, personable and informative through the whole process of trading in my 2021 Mach-E and purchasing a 2025 Mach-E, More
by tmfitzgerald96
July 08, 2025
The dealership offered me a price and then went back on their offer and changed it. They should of done all their homework before making the offer. The only reason I bought the vehicle is because Justin wa their offer and changed it. They should of done all their homework before making the offer. The only reason I bought the vehicle is because Justin was completely professional and met me halfway. You're lucky to have him. More
by ttyrrell66
Employees Worked With
Justen Payne
July 07, 2025
Rory was fantastic. He was very helpful and eager to find the SUV with the features I wanted. He was very helpful and eager to find the SUV with the features I wanted. More
by LORRIE.DICESARE
Employees Worked With
July 05, 2025
Brandon the service manager went above and beyond when Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an a Ford cust service would not help us w a 7 year old car and good will program . Not happy w Ford but I am w Brandon an his great customer service an also Alex our service tech .. Thank you to them both and getting our truck back to us ASAP More
by Carol Menotti
July 05, 2025
Great experience. Friendly people. Ozzie the salesperson was very knowledgeable and helpful to work with. Friendly people. Ozzie the salesperson was very knowledgeable and helpful to work with. More
by kirkaolson
July 05, 2025
Got my vehicle back at a reasonable time, everything was taken care of. Thanh you taken care of. Thanh you More
by goguy
Employees Worked With
Other Employees :
Alex Salinas, Ryan Baum
July 04, 2025
Brandon and Diego went above and beyond! I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you I had an issue because of timing and parts not being available but they made it happen for me. Thank you thank you thank you More
by MATTHEW.CARR
July 01, 2025
The overall experience was vey good. Biggest issue was finding the right place to leave the car after hours Biggest issue was finding the right place to leave the car after hours More
by RICHFREY86
Employees Worked With
June 30, 2025
Roesch Ford is very welcoming and accommodating. From the moment you walk in, you are greeted with smiles and kindness and experts who are excited to help you find a vehicle that suits your needs. T From the moment you walk in, you are greeted with smiles and kindness and experts who are excited to help you find a vehicle that suits your needs. They are also very knowledgeable and have answers to all of your questions. I personally worked with Rory Clemons and he really made my car buying experience a pleasurable one. This was my first time purchasing a vehicle and he took all the guesswork out of it. He was very patient and knew exactly what I needed before I even knew what I wanted. He also went through great lengths to make sure that I had a reasonable monthly payment and warranty. In addition to making sure the entire process was seamless. I am very pleased with the vehicle I selected, the dealership that I purchased it from, and salesperson who helped guided me throughout the my journey. More
by Racquel
Employees Worked With
