Emich Mitsubishi Inc - Service Center

Katie was very helpful in scheduling and communicating with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have a with me. Matt innService was friendly, professional and helpful in explaining the process since I was a first time customer. Very helpful to have an Uber/Lyft ride to get back home. More

Service was extremely helpful and accommodating, explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upo explaining at the outset what possible repairs might be needed, depending on diagnosis. They kept me informed of status, as progress went along. Upon completion, payment was made, and receipt given. More

Matt in service has been outstanding. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. The communication is excellent. Having a loaner vehicle was a plus since we live 180 miles away. Thank you Emich. More

Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication Been waiting for a call back for over a week not thrilled with communication More

Alex and crew were great. Car was done 2 days early and looks and drives great! Car was done 2 days early and looks and drives great! More

I did not lease my Sorento from Emich but reserved a spot for a recall notice. I couldn't have been more pleased with my experience. I was greeted by Jennifer who was extremely pleasant and checked me in. I for a recall notice. I couldn't have been more pleased with my experience. I was greeted by Jennifer who was extremely pleasant and checked me in. I was asked if I needed a ride home which I didn't and I left my car. Matt called me early in the afternoon to inform me my car was ready and what they did. When I picked up my car I was again greeted pleasantly and Matt walked me out to my car. What a great experience and I highly recommend this dealership! More

Great service! Great communication! Competitive pricing. I will definitely go back! Jennifer is the beast! Great communication! Competitive pricing. I will definitely go back! Jennifer is the beast! More

Jennifer was great with keeping me informed and communicating to me in away that I understood what was going on and why. What was so outstanding to me. Was how she went above and beyond to give me communicating to me in away that I understood what was going on and why. What was so outstanding to me. Was how she went above and beyond to give me the best customer experience. More

Matthew and Katie were amazing! They were so transparent, informative and kind! They fixed my car and I will definitely be back for any future repairs! They were so transparent, informative and kind! They fixed my car and I will definitely be back for any future repairs! More

Had a great experience dealing with Emich Kia. I would definitely come back to have my car serviced. I would definitely come back to have my car serviced. More