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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,320 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,320 reviews

February 22, 2021

On 2/12/21, I went to Empire Toyota in Huntington dealership, I had such a bad experience when I bought my car. Javier who was helping me with the deal he was nice we made a deal. At the end when Eve More

by EJACO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javier Munoz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Empire Toyota of Huntington responded

Hello, I am very sorry about the experience you had with our staff, and apologize for any disrespect or mistreatment that occurred to you and your family. We always strive to ensure that our guests are treated with the utmost respect, and do not take situations like this lightly. If you would like to further discuss your experience, please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly.

February 22, 2021

Chelsie did an amazing work and helped me a lot! Very Chelsie did an amazing work and helped me a lot! Very friendly and helpful staff at empire Toyota of Huntington. Thanks again for your service. More

by Marianabriceno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie Aragon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Empire Toyota of Huntington responded

Thank you for your 5-star review! We are happy to hear that Chelsie did an excellent job assisting you with your new car purchase! We appreciate your business and hope to work with you again. Congratulations on your new vehicle!

February 20, 2021

My salesman Charlie was the best. He was straight up no nonsense kind of guy. Got me what I wanted and was professional. Larry the finance guy was fantastic in helping me out with my questions. Will defini More

by MIKEBALLING418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Empire Toyota of Huntington responded

Hi Mike, Thank you for sharing your excellent experience with Charlie and Larry with us! We're so glad they made your car purchase informative and enjoyable! We know you have options when it comes to buying a new car, and we're glad you chose us! Congratulations on your new vehicle!

February 19, 2021

It’s was a great time to bring my car to the Toyota I am so happy to the job they did. thank you Juan, You always be a wonderful person More

by MICHAEVELIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Feb 24, 2021 -

Empire Toyota of Huntington responded

Thank you for sharing your 5-star review with us! We are so happy to hear that Juan provided you an outstanding service experience! We appreciate your business and hope to see you again!

February 18, 2021

Kenneth Berini I really liked the service of the seller, very patient and above all, he does not pressure the customer, that's why my score is a five More

by Ujjjdolphin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Velasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Berini
Feb 18, 2021 -

Empire Toyota of Huntington responded

We're happy to hear that you had a great experience with Kenneth, and that it was a hassle-free, low pressure process for you. We appreciate your business and hope to work with you again in the future.

February 18, 2021

I did not get the dame car that the down payment was made on. The transaction took many hours and was rushed at the end. They forgot to give me the WE OWE YOU for my heated seats. I had to rush back and get More

by CSHEREDOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Torrens, Justin Khan
Feb 18, 2021 -

Empire Toyota of Huntington responded

Hello Csheredos, I am sorry to hear that you were unsatisfied with your sales experience, and I apologize for any inconvenience you have experienced since then. Please contact Stephen Torrens at 631-498-8302 or storrens@eagny.com and he will be glad to address your concerns directly and make sure the issue with your heated seats is taken care of. Thank you.

Feb 19, 2021 -

CSHEREDOS responded

The dealership reached out to me in a remarkably fast manner and addressed all of my concerns immediately. They were very receptive to my issues and were very earnest in resolving them. I do love the car i got and would definitely use the dealership again

February 18, 2021

They did it again!Empire Toyota of Huntington made the They did it again! Empire Toyota of Huntington made the purchase of my new 2021 Highlander, a positive experience. I had dealt with them before and t More

by Nasta112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Jason
Feb 18, 2021 -

Empire Toyota of Huntington responded

Congratulations on your new Highlander, Nasta! We're glad you had such a great experience with Charlie, Larry, and Jason, and that all of your questions and concerns were addressed throughout the process. We appreciate your business and hope to work with you again in the future.

February 17, 2021

Jose was great .He was right there when I came in , took care of the service in a reasonable amount of time and I was out of there in no time ! Thanks again! More

by DM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 18, 2021 -

Empire Toyota of Huntington responded

Thanks DM! We're happy to hear that Jose was so helpful and accommodating, and made sure you got your car back as quickly as possible. We appreciate your business and look forward to seeing you at your next service visit.

February 17, 2021

Great customer service at empire Toyota of Huntington! Leo Kwan and Justin khan made it easy to return and take on a new lease in under an hour. More

by Amykohn811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Kwan, Justin Khan
Feb 18, 2021 -

Empire Toyota of Huntington responded

Thank you Amy! We're glad you had a great experience with Leo and Justin, and that it was a quick and easy process for you. We appreciate your business and hope to work with you again in the future.

February 16, 2021

Very pleasant to deal with no hassle at all needs were met and was in and out in same day but wish they had coffee lol More

by bmssyk12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Empire Toyota of Huntington responded

Thanks bmssyk! It's great to hear that you had an excellent experience with us, and that it was a quick, hassle-free process. We hope to work with you again in the future!

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