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Empire Toyota of Huntington

Huntington Station, NY

4.7
4,335 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington. At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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1030 E Jericho Turnpike

Huntington Station, NY

11746

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Showing 4,335 reviews

January 15, 2020

Terrible service. It took 10 days for them to repair my car. The price I was quoted was increased by over $100 on the invoice. More

by IAMDOCTORSKI
Recommend Dealer
No
Employees Worked With
Sunny did not honor the price he had quoted me and performed services that was specifically was not authorized. , Service Department
Jan 20, 2020 -

Empire Toyota of Huntington responded

Dear Valued Customer, we sincerely apologize for the unexpected delay. Dependent on the circumstance, additional parts and labor costs can be encountered once service has begun, and we're very sorry if this was not made clear. You're welcome to contact kdrago@eagny.com should you wish to discuss your experience in further detail. We hope for the chance to serve you again.

Jan 30, 2020 -

Empire Toyota of Huntington responded

We are very sorry to read this review. We never want our customers to be disappointed or frustrated. Please contact Keith at kdrago@eagny.com at so we can discuss this further with you.

Jan 31, 2020 -

IAMDOCTORSKI responded

I received a call from Keith, the general manager, today. He resolved the issue within minutes. Thank you Keith.

January 14, 2020

Great experience. No issues. Very nice atmosphere and professional salespersons that seem to really care about the customers. Keep up the good work and friendliness More

by Mikeyman2
Recommend Dealer
Yes
Employees Worked With
Service Department, Juan Vargas
Jan 17, 2020 -

Empire Toyota of Huntington responded

Thank you for the positive feedback, Mike. Please never hesitate to reach out with anything else you might need.

January 14, 2020

Flat Tire I came in with a flat tire. They found a nail. The tire was plugged so I could drive the car. Since it was a new tire, it was still under warranty, so More

by Rosalind Spielman
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala
Jan 17, 2020 -

Empire Toyota of Huntington responded

Rosalind, thank you for taking the time to share feedback. We are always happy to help! We are pleased to know that you are satisfied with your experience. We appreciate you trusting our team to get the job done right and please never hesitate to reach out with any questions or concerns.

January 14, 2020

Nice experience, as always at this dealership. Juan was my service representative. He was pleasant and helpful I came in for a NYS inspection and he informed me that my free service on my leased To More

by Barbara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 17, 2020 -

Empire Toyota of Huntington responded

Thank you for your feedback, Barbara. We hope you won't hesitate to give us a call with any questions moving forward. We look forward to welcoming you back.

January 12, 2020

Thank you to Sunny for his help and honesty. Sunny is a excellent service agent . I highly recommend his help and service with an unexpected repair. I will continue using him as my serviec agent More

by Jgmusic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny
Jan 13, 2020 -

Empire Toyota of Huntington responded

We appreciate your feedback and recommendation. We strive to provide exceptional service, and we're pleased to know this was reflected in your experience. Should you need anything else, please reach out!

January 11, 2020

Salesman negotiable on price and knowledgeable of inventory and car features. Was initially taken aback by bank acquisition fee but manager helped take care of it. Gracie is a superb, personable an More

by Tfseltz
Recommend Dealer
Yes
Employees Worked With
Javier Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Meuser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Murphy, Gracie Agosto
Jan 13, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're pleased to know we were able to help you find the perfect vehicle at the best possible price. Please reach out if you need anything else in the future!

January 11, 2020

Another great experience I have never had a bad experience. If you do not think that these great experiences play into my decision to remain a Toyota customer, then think agai More

by Daughters2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 13, 2020 -

Empire Toyota of Huntington responded

Thank you for the 5-star review. We're happy to know our quality of service continues to earn your loyalty and trust in us. Please reach out if you need anything else in the future!

January 11, 2020

Larry and Yoelis were extremely helpful and personable! They understood our wants and needs and we’re able to meet them! Customer service is top notch! I will 100% be recommending them to our family and fr More

by Danarose621
Recommend Dealer
Yes
Employees Worked With
Yoelis Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Empire Toyota of Huntington responded

Dana, your feedback is greatly appreciated. We're happy to know we were able to provide professional, knowledgeable, and attentive service. Should you need anything else, please reach out!

January 11, 2020

Leo Kwan and Kasim Olamuyiwa are two of the nicest salesmen your workers make it so easy to want to come back a bye another car,,which I plan on doing in the next few months More

by raymac262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasim Olamuyiwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Kwan
Jan 13, 2020 -

Empire Toyota of Huntington responded

Ray, thank you for the 5-star review. We look forward to helping you through your next car buying experience! If you need anything else before then, please don't hesitate to reach out.

January 09, 2020

Always gets it right Huntington Toyota service department always gets it right the first time. I brought in my 2011 Highlander for regular service. The price for the ser More

by carlvinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jan 13, 2020 -

Empire Toyota of Huntington responded

Carl, we appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're happy to know our standards for knowledgeable and attentive service continue to be reflected in your experience. Should you need anything else, please reach out!

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