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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,199 Reviews

2,199 Reviews of Empire Toyota of Huntington - Service Center

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March 06, 2023

Great customer service . Very attentive and very easy to make appointments . Work is done in a timely manner and mechanics and staff are very knowledgeable. More

by rreuter18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Qin
Mar 10, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.

March 06, 2023

Empire Refuse to take accountability for the problems with the Toyota tundra I’ve purchased from them More

by fanza18
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo
Mar 15, 2023 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your recent service experience and apologize for the lack of customer service by our team. We would like to discuss your concerns with you directly, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com at your earliest convenience.

March 04, 2023

It was a good experience. The wait time was not too long for a free service checkup. Staff was friendly, and waiting room is pleasant. More

by lc11743
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! We are glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

March 02, 2023

Love Dealer good 👍 good 👍 good 👍 good 👍 good 👍 good 👍 good 👍 good morning 🙏 good 👍 good 👍 good 👍 good More

by panino4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are overjoyed that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 27, 2023

Although I have been going to this location for many years, this was my 1st time meeting Sunny Dalavai. He was very professional and helpful. More

by KAREN.E.S
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Karen, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Sunny could provide you with top-notch service during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

February 26, 2023

The process of bringing my truck in for service was somewhat chaotic despite the fact I booked an appointment, and it was visibly on the "electronic board." Thankfully Michelle Manzo was there to provi More

by PKDENIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Empire Toyota of Huntington responded

Hello, I am very sorry to hear of your recent service experience and that you were no completely satisfied with your visit. Were happy that Michelle was there to help during your challenges. If you would like to discuss further, please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com at your earliest convenience.

February 26, 2023

Had a good experience purchasing my 2020 Toyota Corolla from them. Would do business with them again. More

by Gtorob90
Recommend Dealer
Yes
Employees Worked With
Jordan Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Congratulations on your new 2020 Toyota Corolla! We are so glad that our team could provide you with a 5-star experience. We thank you for your positive review and we hope for an opportunity to work with you again in the future!

February 25, 2023

My vehicle a 2012 Toyota Camry XLE was give. a comprehensive review. The front suspension needed repair. Sunny gave me a quick and fair evaluation and an accurate estimate of the work needed to More

by Mfried$66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Sunny could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 24, 2023

KEITH MCKENNA WAS VERY HELPFUL AND VERY PROFESSIONAL AND MADE SURE THAT MY RAV4 WAS SERVICED AS QUICKLY AS POSSIBLE. More

by pteubner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH MCKENNA
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Keith provided you with nothing less. It is our pleasure to serve you and your Toyota RAV4's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 24, 2023

Friendly, professional, and quick service. All my questions were answered and explained by William Bonilla. More

by HyGalBrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are so glad that William could provide you with 5-star service! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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