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Envision Ford of Oxnard

Oxnard, CA

Overview
Employees
Reviews
Vehicles
4.4
965 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1501 Auto Center Dr

Oxnard, CA

93036

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Showing 965 reviews

July 28, 2025

Windshield sticker was not updated or at least the old sticker for maintenance reminder removed. The review mirror ticket tracker was not removed from the car. It was left on the dashboard. Other than More

by LUISRODRIGUEZ805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 28, 2025 -

Envision Ford of Oxnard responded

Thank you for your honest feedback. We’re glad to hear the maintenance itself was handled properly, but we apologize for the small but important details that were missed—like not updating or removing the maintenance sticker and leaving the ticket tracker behind. That’s not the level of attention to detail we aim for, and we appreciate you pointing it out. We'll use this as a reminder to tighten up our process and make sure everything is buttoned up before a vehicle is returned. Thanks again for bringing it to our attention, and we hope to see you again under smoother circumstances!

July 28, 2025

My salesperson, Matteo, was great. Very helpful and not overpowering. Helped out and took time every time I visited. More

by greenflash805
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matteo Terrazzo
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words! We're thrilled to hear that Matteo made your experience a great one. He's all about being helpful without the pressure, and it's great to know his approach made a difference during your visits. We'll be sure to pass along your feedback — it means a lot! Thanks again for choosing Envision Ford of Oxnard!

July 28, 2025

Easy and excellent communication, thanks Johnny For a great service expert. Car runs great after service. More

by AYDANJENNINGS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Jul 28, 2025 -

Envision Ford of Oxnard responded

Thank you so much for the great review! We're happy to hear your car is running smoothly and that Johnny made the experience easy and stress-free. He’s definitely one of our best, and we’ll be sure to share your kind words with him. We appreciate your trust and look forward to seeing you next time!

July 28, 2025

Wisdom did an amazing job from beginning to end. I so appreciate honesty and integrity! More

by ELVIA.ALVARADO39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wisdom
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Jul 28, 2025 -

Envision Ford of Oxnard responded

Thank you so much for the kind words! We're thrilled to hear that Wisdom took great care of you from start to finish. Honesty and integrity are values we take seriously, and it means a lot to know they came through in your experience. We appreciate your support and look forward to helping you again in the future!

July 27, 2025

The service took longer than they predicted, no one knew the guest wifi password, and when my car was finished, I drove away and started hearing a thumping sound in one of my wheels right when I turned on t More

by annieludes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Belle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t recall interacting with any of those employees. I only interacted with JC.
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Jul 28, 2025 -

Envision Ford of Oxnard responded

We’re truly sorry to hear about your recent experience and appreciate you taking the time to share it. This is not the level of service we strive to provide, and we completely understand how upsetting and stressful that must have been for you—especially when it involved your safety. We’re grateful you turned back when you did and that we were able to address the issue right away, but it never should have happened in the first place. We’re also sorry for the extra time you spent waiting and for the lack of support with something as simple as the guest Wi-Fi—those details matter, and we clearly fell short. Please know your feedback is being taken seriously and shared with our team to ensure this doesn’t happen again. If there's anything we can do to make it right or regain your trust, don’t hesitate to reach out. Your safety and satisfaction are our top priorities.

July 27, 2025

Very pleased with Service. Daniel Ayala communicates very well with me as a Manager of a large farming operation it is quite important for me to be able to make good decisions More

by DannyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
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Jul 28, 2025 -

Envision Ford of Oxnard responded

Very pleased with Service. Daniel Ayala communicates very well with me as a Manager of a large farming operation it is quite important for me to be able to make good decisions about our equipment. Plan on continuing using Envision Ford of Oxnard for all our vehicle needs. Also will use Envision for my personal vehicle as well.

July 27, 2025

Been going there for service and sales for at least 20 years and haven’t had any problems. I think there must be some new mechanics however because they have misdiagnosed three of our company trucks with More

by KENNY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for being a loyal customer over the past 20 years — we truly value your continued trust in both our service and sales departments. We're sorry to hear about your recent experience and truly appreciate you bringing it to our attention. Your feedback helps us improve, and we’ll be reviewing this situation closely with our service team to ensure better accuracy moving forward. If there’s anything we can do to make this right or to assist further, please don’t hesitate to reach out. We’re committed to providing the level of service you’ve come to expect from us.

July 27, 2025

I am a repeat customer, I bought a F150 Raptor a year ago (2024) through Nancy Mendoza. She was a great help in picking the right vehicle for me. I really enjoyed my purchase and this time around when I dec More

by davidsaffarnia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nemer Sarriedine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for being a loyal customer and for taking the time to share your experience! We’re thrilled to hear that Nancy once again delivered exceptional service and helped you find the perfect Raptor — not once, but twice! Your continued trust means the world to us, and we’re grateful to have you as part of the Envision Ford of Oxnard family. Enjoy your new Raptor, and don’t hesitate to reach out if you ever need anything!

July 27, 2025

Service was done as promised and in record time. Grant was excellent and kept me informed. More

by AHLOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant in servicr
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Jul 29, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We're glad to hear your service was completed quickly and just as promised. Grant always goes above and beyond to keep our customers informed, and we’ll make sure he sees your shout-out. We appreciate you choosing Envision Ford of Oxnard!

July 27, 2025

Something is seriously wrong with this dealership. I will drive to thousand n oaks or simii valley next time. Oh, wait; we got rid of our Ford Explorer. More

by SHELLYAEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nemer Sarriedine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Envision Ford of Oxnard responded

We're sorry to hear you had such a disappointing experience with us. That’s never the impression we want to leave, and it's clear we fell short of your expectations. While we understand you've chosen to move on from your Ford, we truly appreciate the time you spent with us and are sorry we didn’t provide the level of service you deserved. If there's ever anything we can do to improve or if you'd be open to sharing more about what went wrong, we’re here to listen. Your feedback helps us grow.

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