Ewing Buick GMC

It was efficient, professional, and caring We had a very good experience at Ewing Buick GMC. The team stayed 2 hours after closing to find us the best deal and get us into our new truck that ni We had a very good experience at Ewing Buick GMC. The team stayed 2 hours after closing to find us the best deal and get us into our new truck that night. I would definitely come here again and recommend this dealership to anyone. More

Dealership is home to the Wizard! After being baited by another GMC dealership "they-who-shall-remain nameless" and chasing a mirage for several hours, I was more than a little jaded After being baited by another GMC dealership "they-who-shall-remain nameless" and chasing a mirage for several hours, I was more than a little jaded, so I did my research online, decided that a good percentage of the reviews I read were legitimate. I especially liked the angry folks on yelp, it takes a truely pissed off person to write a review. However, the appealing thing about these angry reviews was the genuine response from the dealership with an appeal to make things right with the angry posters. After several phone and email exchanges, I was contacted by Darrell, pronounced "Da-rell", after my previous experience, all my spidy senses were on high-alert for a slick-talker, especially when I heard the distinctive NY accent. Then Darrell delivered the impossible news my ears were bleeding to here, "I have some good news, we have your car and an approval", at a rate I am too excited about to mention aloud much less type for fear it's a dream and I might wake up. So, I travelled over to Ewing, the showroom is not as flashy as some, but nice, and everyone I encountered was friendly and looked tired for the last day of the month, which is a good sign. Darell, my salesperson was extremely nice, very knowledgeable on the product, GMC Acadia and very patient. Naturally, after reading all the "what not to do at a new car dealership", I resisted the urge to take a test drive and kept my Acadia drool to a minimum, until I knew my trade offer and sales price and encentives were genuine. I did give myself away a bit when I admitted to wanting an extended warranty, I just knew I would not be able to afford it, and although after markets are less expensive, I wanted it inclusive in the finance, set and forget. I am a previous Acadia owner from the first model year, and my baby is particular and incapable of tolerating cheap, unknowledgeable, off the road maintenance. We needed the best, bumper-to-bumper! After a few hours, I drove away from Ewing in my shiny new GMC Acadia, in complete disbelief that I had walked out of a new car dealership without that awful remorse when you feel like you just got beat. Lol. It was an amazing experience and when I get ready to upgrade to true Luxury, the Buick Enclave Tuscan, I will drive from wherever I happen to be in the U.S. to come back to Ewing. Ewing is apparently a portal to Hogwarts, because Joe Ensey, the finance manager is a freakin Gryffindor magician! More

excellent salesmen and customer service I just purchased a 2011 Camaro from this dealership last week, I was financed outside the dealership and on finance company's end, they made it diffic I just purchased a 2011 Camaro from this dealership last week, I was financed outside the dealership and on finance company's end, they made it difficult...however, Frank Alsides, my salesman, went out of his way to do everything he could to get me into this car! Everybody I dealt with there at the dealership was wonderful and it was excellent customer service! I have already highly recommended Ewing Buick GMC Plano to many people! More

herman jackson he was super easy to deal with very friendly and let us alone when needed knowledge of the vehicles was excellent too a great salesman he was super easy to deal with very friendly and let us alone when needed knowledge of the vehicles was excellent too a great salesman More

Very firendly and professional! Robert Turlington was our sales rep and he was outstanding! He helped us without pushing and answered all of our questions. We made a decision in 3 da Robert Turlington was our sales rep and he was outstanding! He helped us without pushing and answered all of our questions. We made a decision in 3 days after meeting him and going to Ewing. Everyone there was helpful and friendly. I look forward to going back for my service needs! More

Michael and Darrell really do care! Being a single mom is tough and buying a new car is even more difficult and overwhelming than that. The time that Darrell and Michael took with me was Being a single mom is tough and buying a new car is even more difficult and overwhelming than that. The time that Darrell and Michael took with me was more than a typical salesman usually takes with any customer. I made multiple visits to the dealership, sent more than 50 text messages and emails to these fine gentlemen until I finally made the decision to buy a 2015 Acadia. Any other salesman would have become frustrated with me and given up the sale because truthfully, I was hard to work with! My budget was tight and my expectations were high but Darrell and Michael worked endless hours reassuring me that I was making the right decision. When someone refers to great customer service, they have no idea what that actually means until they have worked with Darrell and Michael. Darrell spent endless hours with me changing my mind, walking the lot, searching the internet, complaining about being overwhelmed, and being whishy washy. Michael helped make the deal happen after Darrell did all of the leg work. There are not enough good words to use as a description for my customer satisfaction with Ewing Buick or Darrell and Michael. My lifetime business has been earned by these men and I can assure you that I will refer all of my friends to them. Regards, Shannon Callender, Murphy, TX More

Best Car Purchase Experience EVER ! I needed to trade-in my beloved Thunderbird after 13 years. I was apprehensive about the whole process. I met Suzanne Newman Koerwer and was immedia I needed to trade-in my beloved Thunderbird after 13 years. I was apprehensive about the whole process. I met Suzanne Newman Koerwer and was immediately put at ease. It's hard for a woman to feel comfortable in a car buying situation but Suzanne walked me through the entire process with knowledge and grace. I can't say enough good things about my experience. I loved the attitude and expertise of all the employees, Mr. Ewing has done an exceptional job in hiring and training. If you are looking for new or used car I recommend this dealership FIRST. More

Great, Jake is the best! First of all, the gentleman handling my service order was "Jake". He was professional and service oriented and an all around nice guy. My BuicK LaCro First of all, the gentleman handling my service order was "Jake". He was professional and service oriented and an all around nice guy. My BuicK LaCross was leaking transmission fluid. They gave me a loner car and sent me on my way. Unfortunately, when I got my car back......it was leaking fluid again. We called Jake and said "bring it right in". He gave us another loner car and sincerely apologized. Once we got the car back it was perfect. He even had some trim around my door reglued as it was loose. I t was also returned very clean. Lastly, the girl in the back (African American) was very genuine. We got on the subject of Christianity and it was refreshing to hear someone wasn't afarid to say they believe in God with a customer. My hats off to her! These days everyone's afraid to speak out about anything, it's sad. I'm happy to do business with Ewing Buick!! More

Used car sales Gary, Kenneth and management were fantastic! I was in an accident and my car that I loved was totaled. They were so kind and helpful in getting me bac Gary, Kenneth and management were fantastic! I was in an accident and my car that I loved was totaled. They were so kind and helpful in getting me back into the identical car I had. They were all just so nice and understanding of the current situation I was in and they made the experience for me smooth and worry free. Even though I live near Fort Worth, I'm driving back over here when it comes to get another car! Thank you so much!!! God Bless you all! More