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Ewing Buick GMC
Plano, TX
1,681 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,681 reviews
March 11, 2020
I was greeted with the usual courtesy and respect. I have come to expect at Ewing Buick-GMC. I came in for an oil change but was informed that there were other recommended servicing as my car now has 30k mil come to expect at Ewing Buick-GMC. I came in for an oil change but was informed that there were other recommended servicing as my car now has 30k miles. So I had these recommendations done. As importantly, I was informed that I did not need new brake pads as I was erroneously informed elsewhere. I am so impressed by the service department that I will buy my next vehicle here if Buick or GMC offer something that interests me. More
by RichardJJSmith
Employees Worked With
James Bearden *****
March 11, 2020
Great people who are very service and customer oriented. I am concerned about the number of recall that this vehicle has had 2 already. Hopefully the recalls do not continue I am concerned about the number of recall that this vehicle has had 2 already. Hopefully the recalls do not continue More
by Terry.farrell
March 06, 2020
Great place to get your vehicle serviced. The service advisor Kevin was great to work with and extremely knowledgeable. Quick and efficient with a great attitude. advisor Kevin was great to work with and extremely knowledgeable. Quick and efficient with a great attitude. More
by kbraden34
Employees Worked With
Kevin Braden
March 05, 2020
Great experience from start to finish! Oscar was AMAZING. He truly went above and beyond for us and we will definitely be using him next time we need to purchase a vehicle! He truly went above and beyond for us and we will definitely be using him next time we need to purchase a vehicle! More
by meganbailey87
Employees Worked With
March 05, 2020
The service department is excellent! Friendly people and very helpful. I appreciate the effort to go the extra mile and find the best deal for me! very helpful. I appreciate the effort to go the extra mile and find the best deal for me! More
by GMC8719
Employees Worked With
Rick Gonzalez
March 04, 2020
Superb expertise and patience exhibited by Will Desmond in the body shop. He persevered in making sure the insurance company did not short change the requirements to complete the entire repair. in the body shop. He persevered in making sure the insurance company did not short change the requirements to complete the entire repair. More
by F in
Employees Worked With
Will Desmond
March 04, 2020
Great customer service. Aaron answered every one of my questions. Always kept in touch during the entire buying experience and returned calls or emails in timely fashion questions. Always kept in touch during the entire buying experience and returned calls or emails in timely fashion More
by Gebermudez
Employees Worked With
March 01, 2020
Purchased a new Sierra from Ewing. The process was very smooth, hassle free and competitive. Suzanne and Fish were great to work with. No pushy sales techniques. I looked at three other dealers that smooth, hassle free and competitive. Suzanne and Fish were great to work with. No pushy sales techniques. I looked at three other dealers that were closer to where I live. In each case they were very pushy and wanted me to buy that day. Suzanne and Fish listened and let me make my decision in my time. Much Appreciated. More
by brakenclays
Employees Worked With
Other Employees :
David in F&I, Kevin Navid
