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Ewing Buick GMC
Plano, TX
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
January 25, 2020
KINDNESS, PATIENCE, KNOWLEDGE GRAYLAN WAS VERY KNOWLEDGEABLE AND WORKED WITH US TO FIND THE BEST FIT FOR OUR FAMILY. THIS WAS A VERY BIG AND DIFFICULT DECISION FOR ME AND THE TEAM GRAYLAN WAS VERY KNOWLEDGEABLE AND WORKED WITH US TO FIND THE BEST FIT FOR OUR FAMILY. THIS WAS A VERY BIG AND DIFFICULT DECISION FOR ME AND THE TEAM WAS PATIENT AND TREATED ME AS IF THEY UNDERSTOOD AND DID NOT PUSH FOR IMMEDIATE ANSWERS. MY BROTHER HAS SPECIAL NEEDS AND SHE TREATED HIM AS IF HE WAS PART OF THE DECISION MAKING. I THANK THE TEAM FOR THEIR KINDNESS AND WOULD RECOMMEND EWING TO ANYONE. I LOVE MY GMC YUKON XL! More
by VICKI
Employees Worked With
GRAYLAN, Nathan Speights
January 24, 2020
Will was great. The experience was easy and effortless. Everyone I met was friendly and extremely helpful and knowledgeable. Unfortunately, I don’t remember the other team members names. Everyone I met was friendly and extremely helpful and knowledgeable. Unfortunately, I don’t remember the other team members names. More
by lynn.harristx
Employees Worked With
Tim Stolp
January 24, 2020
Excellent experience with the body shop. Courteous, great on going feedback on status of repair. Would use them again. Any and all question answered in a timely manner. on going feedback on status of repair. Would use them again. Any and all question answered in a timely manner. More
by Richard
Employees Worked With
Chad Hightower
January 20, 2020
Went in for an oil change/tire rotation for a good price and that's exactly what I got. While waiting I helped myself to some good coffee and a treat. No pressure upsale schemes by my service advisor. Was t and that's exactly what I got. While waiting I helped myself to some good coffee and a treat. No pressure upsale schemes by my service advisor. Was told about prices about available services and will return for a transmission flush soon. I couldn't be happier with my service yesterday. Thank you Ewing Buick GMC! More
by Gfelipe
Employees Worked With
Tim Stolp
January 17, 2020
Great Vehicle Purchase Experience We had to replace our trusty 2010 Enclave and found that Ewing Buick-GMC had a vehicle in stock that matched our needs very well. Suzanne Newman met We had to replace our trusty 2010 Enclave and found that Ewing Buick-GMC had a vehicle in stock that matched our needs very well. Suzanne Newman met with us and introduced the 2020 Enclave to us, answering all of our many questions very well. After a test drive, our decision was finalized and Suzanne worked with us to get the big pile of paperwork processed efficiently. When we received delivery of the 2020 Enclave, Suzanne again was very helpful in getting us started with all of the new features and differences from our 2010 Enclave. Overall, a great sales experience! More
by OldSachseComputerGuy
Employees Worked With
January 16, 2020
Excellent Buying Experience I was extremely impressed with the entire buying experience at Ewing GMC. I would highly recommend any potential customer request Suzanne Newman as s I was extremely impressed with the entire buying experience at Ewing GMC. I would highly recommend any potential customer request Suzanne Newman as she provided by far the best overall car buying experience I have ever had. More
by Jeremy
January 16, 2020
A Very Satisfied Customer Steve Fortner has been my Service Advisor for more than 15 years. He is very knowledgeable of my vehicle’s service needs and has enabled me to drive Steve Fortner has been my Service Advisor for more than 15 years. He is very knowledgeable of my vehicle’s service needs and has enabled me to drive a reliable vehicle. The dealership is run well, and they price their routine services very competitively. More
by Planoperson
Employees Worked With
Steve Fortner
January 14, 2020
Price and car were exactly as advertised. No forced add-ons from the sales or finance staff. They understood my need for this vehicle and didn't try to push us beyond that. One of the best car buying e add-ons from the sales or finance staff. They understood my need for this vehicle and didn't try to push us beyond that. One of the best car buying experiences I've ever had. More
by Brent R.
Employees Worked With
Nick F.
January 14, 2020
Ben was excellent. He took care of factory recall and oil change. Germ takes care of all issues with sales. Car was washed, as promised. change. Germ takes care of all issues with sales. Car was washed, as promised. More
by Bmwhold
Employees Worked With
