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Ewing Buick GMC
Plano, TX
1,677 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,677 reviews
January 14, 2020
Initial contact was internet and they were very helpful and supportive with information about the vehicle and access to view it. We are about 200 miles away and were in the process of comparing 3 vehicles. and supportive with information about the vehicle and access to view it. We are about 200 miles away and were in the process of comparing 3 vehicles. I believe we made the best choice in purchase from Ewing. During the purchase they were very helpful in explaining the options and operations of the controls More
by David
Employees Worked With
January 14, 2020
Ewing Buick is the best dealership I have ever dealt with. Suzanne Newman is unbelievably helpful. I felt very comfortable with every person I worked with. Thank goodness for a dealership who cares abou with. Suzanne Newman is unbelievably helpful. I felt very comfortable with every person I worked with. Thank goodness for a dealership who cares about their customers. More
by Naned
Employees Worked With
January 12, 2020
I’m very happy with the service and I really appreciate I’m very happy with the service and I really appreciate the staff. They had a lot of work and I was in Dallas for a work meeting. I needed help quick I’m very happy with the service and I really appreciate the staff. They had a lot of work and I was in Dallas for a work meeting. I needed help quick and they provided the help I needed even after they had a full work day. More
by Nat77flores
Employees Worked With
January 10, 2020
Jim was nice and helpful. He took care of my car and me. Can you check the warranty to make sure my service was included. The waiting area and coffee bar are very nice. Can you check the warranty to make sure my service was included. The waiting area and coffee bar are very nice. More
by Janelong45
Employees Worked With
Jim
January 09, 2020
Easy purchase and so helpful even with my kids in tow! Suzanne and Fish were knowledgeable, friendly and made the transaction seem less. Thank you so much! Suzanne and Fish were knowledgeable, friendly and made the transaction seem less. Thank you so much! More
by elysse.denton
January 08, 2020
Ben at Ewing Buick is the best... always makes sure my Ben at Ewing Buick is the best... always makes sure my 2008 Buick stays great. Had the rear magnetic shocks replaced by Jake woh did a great job and Ben at Ewing Buick is the best... always makes sure my 2008 Buick stays great. Had the rear magnetic shocks replaced by Jake woh did a great job and handed my car back like new along with Ben ...great team. More
by Frisco
Employees Worked With
Ben
January 03, 2020
Had them do a service a on our gle 350. When they finished the service guy called to tell me that everything was ok except we would need new tires that their price was 1900 for tires plus a 400 align finished the service guy called to tell me that everything was ok except we would need new tires that their price was 1900 for tires plus a 400 alignment. I said no and when my wife picked up the car and drove off the air pressure light came on and the tire was pretty low. I think it’s pretty terrible service to charge more than 300 dollars for an oil change and inspect our tires but not air them up. I aired them up and they held pressure fine so I know there wasn’t anything wrong with them. I will not be bringing my car back here for service they don’t seem to care about providing value only getting as much of your money as they can. More
by phaup1981
Employees Worked With
Mark
January 03, 2020
This is my second car to buy from Fish and Suzanne and the experience couldn’t have been better. The car buying experience was easy and stress free. The only glitch is having to bargain again when present the experience couldn’t have been better. The car buying experience was easy and stress free. The only glitch is having to bargain again when presented with the service insurance on the car. Justin did a nice job with his presentation, but it was slightly stressful being overwhelmed with all the insurance available. More
by robertrowe
Employees Worked With
Other Employees :
Justin, service policies. Five stars.
January 03, 2020
The VERY BEST Car-Buying Experience On behalf of my family, I would like to thank Suzanne for her amazing job working with me to get my buick enclave. She was always professional and com On behalf of my family, I would like to thank Suzanne for her amazing job working with me to get my buick enclave. She was always professional and committed to meeting my expectation in every aspect of my car buying experience. She was very knowledgeable and extremely patient for answering all my questions and making sure I understood everything. My family were super satisfied with the new vehicle. I highly recommended Suzanne to anyone looking for effortless and pleasant car-buying experience. More
by Forrest
Employees Worked With
December 30, 2019
Oscar is a Rock Star I've now bought three cars through Oscar ... three because he is such a big help. Oscar is knowledgeable and fair; he makes me feel like he's working I've now bought three cars through Oscar ... three because he is such a big help. Oscar is knowledgeable and fair; he makes me feel like he's working hard to get me the right car and the right / fair price. I plan to buy more cars from him in the future. More
by bo5
Employees Worked With
