Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Executive Dodge Jeep RAM

Wallingford, CT

Overview
Employees
Reviews
Vehicles
4.7
1,246 Reviews
As part of the Executive Auto Group, Executive Dodge Jeep RAM gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Dodge Jeep RAM to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership
View Awards

406 S Orchard St

Wallingford, CT

06492

Directions

By Type

Showing 1,246 reviews

December 13, 2022

From making an appointment to the service itself, Mike and the whole Executive Jeep team has always delivered the very best. Throughout five years of owning this car I have only service my car at this loc More

by CUENCAESPANHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 13, 2022

Had an oil consumption issue with my 2018 Promaster city. Took about a month to get the ok to change the engine. During that time I called for status a few times and could never get anyone in service, or a c More

by Portobuilding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 12, 2022

I’ve been a loyal customer since 2014 and I’ve always been happy with the service. More

by FARFANATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 11, 2022

Everyone was very informative answering my many questions and concerns with knowledge and complete courtesy More

by phyllisgrassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Phyllis, for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 11, 2022

Always pleasant, they always explain thoroughly what work needs to be done, always make sure I’m on another oil change planning I finish one, there have been times that I thought something needed repairing a More

by BECROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sure everyone is great - just don’t know everyone’s name who I’ve dealt with
Report | Print
Dec 12, 2022 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 10, 2022

Mike in the service dept was very helpful and straight forward. Did not have any problems. Love the way my jeep came out. Runs like I just drove it off the showroom floor. Very pleased. Thank you. More

by timdebo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 10, 2022

They gave me a false diagnosis with the filters and the battery. and they broke a piece and I had to pay for it. More

by Yermin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
December 09, 2022

Disappointed. I was told one price on the phone 80-100 and ended up being 150.00 . More

by SARA.DICICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Executive Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Sara, we'd love to address your concerns in detail. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 08, 2022

Great service. Responsive and professional team. Best dealership in the area. I highly recommend it. More

by Kevin.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Executive Dodge Jeep RAM responded

Thank you, Kevin! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Helpful
December 08, 2022

I feel as though the communication was barely there while getting service. The problem was also not fixed. More

by JILLIAN.CHICANO
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Falconeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2022 -

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Jillian, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
1
...
48
49
50
...
125