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Executive Dodge Jeep RAM - Service Center

Wallingford, CT

4.6
702 Reviews

702 Reviews of Executive Dodge Jeep RAM - Service Center

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September 07, 2023

This is the 3rd time bringing my Jeep in for various service over the last year. I have had a pleasant experience each time More

by karez224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Quinones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 07, 2023

I appreciate your service; As an out of towner you assisted me when I needed help and got me back on the road. Thank you for responding to my request for immediate assistance and thanks for quality se More

by jalin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 07, 2023

From making the appointment to the actual service, I have never had a better experience. Everyone were so curious and eager to help. They ever found a recall and fixed it that day. The cost to have two fobs More

by marine2020mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 06, 2023

All my dealings from purchase to service has been all good experiences haven’t had any issues More

by Ssremodeling18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 06, 2023

The dealership went above and beyond when my warranty didn’t want to pay for a service clearly listed in the warranty document. At their expense, I was given a loaner to use until the warranty issue was More

by CONSOLIDATEDELECTRIC
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 05, 2023

Excellent service department. Need to connect with CarFax system to update records. This way people do not have to do it manually. More

by GPEREZ44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 02, 2023

Very efficient, polite staff and very clean, attractive facility. Explained bill clearly and what was needed now vs. what could wait until next time. More

by L.MASTROIANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Executive Dodge Jeep RAM responded

Thanks for sharing about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

September 01, 2023

Professional and polite. Kept me in the loop at all times. Always went out of their way to explain the issues More

by kelly.testa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Dodge Jeep RAM responded

Thank you, Kelly! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2023

Great place always quality work. Never keep you waiting long. Very good with keeping you updated on progress. More

by Andersoncb383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Dodge Jeep RAM responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 31, 2023

Very helpful and worked with me to find the problem. Will definitely use your services again. More

by bigstan033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Falconeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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