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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,485 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,485 reviews

June 02, 2023

I filled out a survey right after I received the FIRST one following my recent service. At that time, I gave a STELLAR overall review and a STELLAR review just regarding Alterto Bonet. Since that FIRST More

by Aschreck
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Executive Jeep responded

We thank you for taking the time to leave your review. We understand your frustration and do apologize for the lack of communication that occurred. We would be more than happy to assist you. Please reach out to us directly at your convenience.

Jun 04, 2023 -

Aschreck responded

I appreciate your quick response but need to mention that less than 24 hours after sending my UPDATED REVIEW .. I received another text to complete a survey!

June 02, 2023

Service with a smile. I would recommend them to anyone I know. Excellent prices. Great! More

by michelle_rice05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Jun 02, 2023 -

Executive Jeep responded

Michelle, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 01, 2023

Stick to changing oil. My car was there several days and they couldn’t figure out what was wrong. I kept telling them it wasn’t the strut. They replaced the strut. I told t More

by PAULCBISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Executive Jeep responded

Paul, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 01, 2023

It took 3 hours for them to find a broken wire. I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general More

by MACHAM21
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Jun 02, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 30, 2023

My oil change entire rotation was completed in the tiny manner. I was very happy with my service. More

by Russ_see
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

May 28, 2023

Great experience, quick and straightforward. Nick the salesman was great too. Kept it real honest. More

by Cornell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Wright, Beloved Bridges, Tyler Wagoner
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May 29, 2023 -

Executive Jeep responded

Thank you so much for choosing Executive Jeep! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 26, 2023

My experience at Executive was positive! I purchased a Jeep Compass and everyone from the sales team to the finance team made my purchase very easy! More

by jgiambalvo27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Wright, Gurbeer Athwal, Tyler Wagoner
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May 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Jeep Compass, and don't hesitate to reach out if you need anything else.

May 26, 2023

Wonderful service ! My car was seen immediately!Gary explained the problem. Maria took me home and my car was ready at 4 pm. More

by foxie lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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May 29, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

May 25, 2023

Alberto is always great. Pleasure to work with. Work is done right and on time. More

by MIKEPAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Executive Jeep responded

Mike, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alberto delivered such a great experience!

May 25, 2023

Jason is great to work with and this minimum for a comment has to go More

by Yogiradar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. Jsaon and our team appreciate your business and hope to see you again soon!

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