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Executive Kia - Service Center

Wallingford, CT

4.7
1,375 Reviews

1,375 Reviews of Executive Kia - Service Center

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June 02, 2025

I really like the ease of scheduling an appointment and being able to stay and wait for the car. I had a bad experience at another Kia dealer where they wanted the car dropped off for the entire day just t More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

May 29, 2025

I am very happy with the employees as a the service with you all,,,I haven't really had that anywhere before so I thank you so much. More

by joit1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

May 26, 2025

Quick service, never disappointed with KIA. The team is always helpful and pleasant to deal with. More

by CMG611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Marshall, Jake Anthony
May 26, 2025 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

May 23, 2025

Thanks to Harrison, He is excellent and accomodating. My car issues was fixed the same day. More

by garzacosta0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

May 22, 2025

Everyone at executive Kia is always very nice, very helpful, and very knowledgeable. We always bring our Kia Sorrento there for service and oil changes and everything and they are very accommodating an More

by RannC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Raucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Marshall, Jake Anthony
May 22, 2025 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

May 20, 2025

Excellent service coordinator. She made sure the warranty service visit was completed promptly with no nonsense. Important and noticeable to a busy professional engineer who know More

by Sherwingormly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

May 19, 2025

They did the work fast and well done. Taylor was responsive responsible and informative. Just a awesome job all around. More

by hernanviera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 16, 2025

The service was great, Daniel kept me informed of everything and was very friendly and provided great customer service More

by Bscorpio13
Recommend Dealer
Yes
Employees Worked With
Daniel
May 16, 2025 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 11, 2025

Alway friendly and done on time. We have been coming there for years and the service is always excellent. More

by Phyllis
Recommend Dealer
Yes
Employees Worked With
Katie
May 11, 2025 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 06, 2025

Highly recommend this dealership- very fast service, knowledgeable people, accommodating timelines, and a clean space with coffee while you wait More

by Sarah.dudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Anthony
May 06, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager