Exeter Subaru - Service Center

This was the easiest car purchase ever! I found what I wanted online, called and was given an appointment for a test drive. Because of COVID precautions the sales rep Mitch Aase showed me the basics of th wanted online, called and was given an appointment for a test drive. Because of COVID precautions the sales rep Mitch Aase showed me the basics of the car, informed me that Exeter Subaru warrantees the power train for the life of the car, then handed me the keys. When I returned I signed the purchase agreement for the car I had found, but had to wait a few weeks for it to arrive. During that time, Mitch was awesome calling or texting me at least weekly with updates. Worth the wait! When my car arrived he called and set up an appointment for me. After the final paperwork was completed, Mitch walked me through all the special features that weren't on the test car. This is my 6th Subaru since a 1981 rust bucket was given to us in 1991 with 300,000 miles on it. After that car we have since had 3 Foresters, a Crosstrek, and now an Outback Touring with all the options available for less than I expected to pay! How often does that happen? Having just had my first service appointment, I can say Exeter has a great waiting area for my dog and me, and everyone was so very friendly. The service manager provided a bowl of water for my dog without asking! Later he was treated to a few cookies! I've been in the snowsports industry since 1975, and "It snowed" has never been a valid excuse for not showing up to work! My Subies have never let me down!! And Exeter was a great place to make my purchase! More

Tom Johnson the service writer was excellamt. He told me what was going to be done and the cost up front. While work was being performed he kept me up to date. All work completed in a timely manner. The e what was going to be done and the cost up front. While work was being performed he kept me up to date. All work completed in a timely manner. The end cost was what he said it would be with the addition of replacement of a lamp found on inspection. Highly recommend Exeter Subaru. More

We have been very pleased with our 2014 Subaru Outback, and the Exeter Subaru dealership, the service department has been excellent and very professional We appreciate the service and the great care they and the Exeter Subaru dealership, the service department has been excellent and very professional We appreciate the service and the great care they have provided Many thanks More

Serviced vehicle on time and diagnosed/repaired described problem in addition to performing regular interval service maintenance. Provided loaner vehicle when time to repair went over. Overall very good expe problem in addition to performing regular interval service maintenance. Provided loaner vehicle when time to repair went over. Overall very good experience. More

I've always had very prompt, professional and friendly experiences with the service department! I usually go in for regular maintenance or inspections but I've had a problem with my car since purchasing i experiences with the service department! I usually go in for regular maintenance or inspections but I've had a problem with my car since purchasing it at another dealership years ago and was told "it's just how the car is ". I felt foolish mentioning it to Exeter Subaru but they were very understanding and checked it out for me anyway. While waiting, I had an answer with a few minutes! They fixed the issue and I couldn't be happier! I'm always very impressed with the service and customer care they provide! More

The Service Dept repaired the upper and lower arm of my 2015 Subaru Forester after discovering they were torn This is a safety issue Because the Service Dept is so thorough This was discovered while t 2015 Subaru Forester after discovering they were torn This is a safety issue Because the Service Dept is so thorough This was discovered while the car was in for the air conditioning recharge! More

I brought my 2018 Outback to Exeter Subaru for the first time last week. I found the folks there both professional as well as personable and will definitely return there in the future. Great attitude also time last week. I found the folks there both professional as well as personable and will definitely return there in the future. Great attitude also ! More

Great service and friendly staff. This needs to be at least 25 words long for some reason so I'm just just filling that up. least 25 words long for some reason so I'm just just filling that up. More

The car buying experience at Exeter Subaru is just the beginning (and it's 5-Star)...the service team are the people you really get to know as you see them a couple times each year for oils changes, inspe beginning (and it's 5-Star)...the service team are the people you really get to know as you see them a couple times each year for oils changes, inspections, and tune-ups. They are excellent at Exeter Subaru. They are the ones that keep my Subaru humming along for what will be 200,000 miles in the not too distant future. Thank you Exeter Subaru - highly recommended to all who are in the market for a great car and an outstanding team. More

I have had a couple of routine service visits during the last year. Each visit is the same as far as the service personnel go: they are knowledgeable, respectful and friendly, and keep me informed of prog last year. Each visit is the same as far as the service personnel go: they are knowledgeable, respectful and friendly, and keep me informed of progress. The service work has always been thorough, and the car always looks better afterward. Bill Ingraham, Durham, NH More