Fair Oaks Ford

Customer Service was top notch. Rich Wilson and the finance team treated me with so much respect and kindness. I am recommending to my family and friends to visit Fair Oaks for thei Rich Wilson and the finance team treated me with so much respect and kindness. I am recommending to my family and friends to visit Fair Oaks for their new or used car needs. More

Excellent to deal with, knowledgeable and friendly will deal with again in the the future. deal with again in the the future. More

I genuinely cannot be happier with my new Bronco sport. The customer service was tremendous and made me feel, as a first time car purchaser, valued, and understood. Noel Schlueter listened and was very att The customer service was tremendous and made me feel, as a first time car purchaser, valued, and understood. Noel Schlueter listened and was very attentive to what I was looking for even when I didn’t exactly know what exact car I was looking for. He made the process quick and easy which for someone with my lifestyle is very convenient and helpful. More

Rob and his team from service diagnosed and fixed my F150. I am very happy with the result F150. I am very happy with the result More

Friendly Service Department! Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair O Serviced my company vehicle and was in and out in 1 hour. I will never bring my company vehicle anywhere else for service, period! The team at Fair Oaks Ford is one of a kind when it comes to customer service. More

I always feel like Fair Oaks Ford does an excellent job maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done ri maintaining my car. The service writer listens to my requests and documents it correctly. I’ve never had to come back because the work wasn’t done right. More

Nice atmosphere and very knowledgeable people. Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance m Everyone was very nice. I have never had a salesperson like Serafin b4. And have never sat with the Service Manager, Bob was great. And the finance manager was very helpful. More

We received exceptional service at Fair Oaks Ford when we purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with! purchased our Expedition. I would highly recommend this dealership and the employees such as Dean and Moe that we worked with! More

Easy and courteous to deal with. Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at Larry came in a little early to meet us as we had driven from SE Indiana and stayed over night to get the car we wanted and Fair Oaks had. Met us at the door and introduced us to the Lincoln Specialist Robert Schmaltz who basically took over from there and did a thorough job of going over the car's features and helped us through paperwork. I didn't like their trade in offer so Larry came and we easily negotiated a more reasonable offer (same cash offer as Carvana had offered but saved that much sales tax). More

Jose' Santiago was awesome! Great communication & follow through. Excellent experience overall...from initial inquiry, to final sale completion. Stellar example of customer focu Great communication & follow through. Excellent experience overall...from initial inquiry, to final sale completion. Stellar example of customer focus! More