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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

October 03, 2018

New ford F150 They were great to deal with, amazing experience, everyone was very professional , thanks Fair Oaks Ford . I dealt with three different people, on dif More

by Jean03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Oct 08, 2018 -

Fair Oaks Ford responded

Jean, we appreciate you taking the time to leave us this feedback. We hope you enjoy your new vehicle and we hope you have a great day!

October 01, 2018

Friendly, Efficient, & Effective Customer Service! Was in the market for a new larger SUV to support our growing family activity needs and had been calling around during very limited free time periods More

by PeteLech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Fair Oaks Ford responded

Pete, we're happy you found our staff to be so supportive during your experience here at Fair Oaks Ford Lincoln! We are happy to have earned your business. We hope you enjoy your new vehicle and we look forward to your next visit! Thank you again and have a great day!

October 01, 2018

Explorer Fast, easy, great deal. Serafin was great to work with. This is my second vehicle I have bought here. Would definitely buy from this dealership again. More

by xrico70x
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 30, 2018

Ford 150 Everyone in the process of me buying my first Ford F-150 XLT was so helpful. I was so nervous because I was buying my first truck. More

by rjagshi
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Santoro, Felix Sanchez
Oct 08, 2018 -

Fair Oaks Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2018

Helped me make the right choice Clint helped me pick the right vehicle for my family within my budget. I appreciate honesty and integrity and Clint and Ken showed both. Thank you! More

by Bike27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Oct 08, 2018 -

Fair Oaks Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 25, 2018

Excellent help from the salesperson Clint did an excellent job in helping me with ordering my car and doing the paper work in the end. He also took the time to help me understand the new More

by corvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Sep 26, 2018 -

Fair Oaks Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the reivew, and have an amazing day!

September 25, 2018

New Family Vehicle We would wholeheartedly encourage new families, and vehicle shoppers in general, to seek out Clint Schreiber at Fair Oaks Ford-Lincoln for an excellen More

by Steve2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
Sep 26, 2018 -

Fair Oaks Ford responded

Steve, thank you so much for your positive comments about Fair Oaks Ford Lincoln! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2018

New car!! This was my first experience buying a car and everyone was very helpful! I told them my budget and the worked with me to stay in that budget while sti More

by Molly1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 26, 2018 -

Fair Oaks Ford responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 24, 2018

wonderful experience I started out with an online inquiry, the follow-up and the care.....from start to finish, really went the extra mile! It was so nice doing business w More

by Suezqcf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Sanchez
Sep 26, 2018 -

Fair Oaks Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2018

A very positive experience Convenient location. Clean. Outstanding customer service. Sales staff was helpful in selecting the right car for our needs. The most complete orien More

by 77years&counting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Sam Sedik
Sep 26, 2018 -

Fair Oaks Ford responded

Hello, we're glad to hear you enjoyed your visit. Thank you for the great review! Have a great day!

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