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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

September 21, 2018

AMAZING I came in looking at leasing a Ford Focus, and was helped out by one of the sales reps, Bajes Faraj. He was very helpful in finding a car I needed and More

by Jkf0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bajes,Faraj, Adam Hernandez
Sep 26, 2018 -

Fair Oaks Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fair Oaks Ford Lincoln! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 19, 2018

Overall great experience Staff was friendly. They were patient and definitely wanted to help me out. Got the perfect car for me. I'm grateful! I'd definitely recommend. More

by itsthaMista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Sep 26, 2018 -

Fair Oaks Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you enjoy your new Jeep and we hope you have a great day!

September 19, 2018

Pearl of a deal This car buying experience was one of the best ones I’ve ever experienced. I was greeted upon entering the dealership and soon had the pleasure of me More

by Gogear5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia- cashier, Jonathan Garcia
Sep 26, 2018 -

Fair Oaks Ford responded

Thank you! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2018

Great customer service Had some of the most friendly sales representatives i have ever encountered at a dealership . Joseph was polite and offered to get us refreshments tha More

by bdrockabilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : joseph sinclair
Sep 26, 2018 -

Fair Oaks Ford responded

We're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

September 16, 2018

Best Car Buying Experience From start to finish, I would 100% recommend buying a car here, especially with Gio. He went above and beyond to explain the car and make sure we unde More

by albrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina
Sep 18, 2018 -

Fair Oaks Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 13, 2018

Lincoln MKC I had just started looking for a new car. My husband happened to spot the right car for the right price. Serfin’s professionalism, honesty, and non a More

by Ciro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Sanchez
Sep 18, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 12, 2018

Great Car Buying Expeience First time dealing with Fair Oaks resulting in a great car buying experience John Diversey was knowledgeable and attentive sales rep. Rest of the sta More

by GarryS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diversey
Sep 18, 2018 -

Fair Oaks Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

September 10, 2018

great price was right. no pressure to buy.everyone was courteous and friendly. good experience. starting with a 1972 new ford st wagon I have purchased 6 o More

by pauls lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : d portis, Luke Clarizio
Sep 10, 2018 -

Fair Oaks Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

September 07, 2018

"Great Experience" Great service Damare, no run around. We walked in and was met by an extremely friendly and bright young man. Thank you for you service. More

by Jalil
Recommend Dealer
Yes
Employees Worked With
Damare Portis
Sep 10, 2018 -

Fair Oaks Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to be of service to you again in the future!

September 07, 2018

Perfect When searching for a car i was not really sure what i was looking for and i was skeptical about what i could afford. Damare Portis was awesome. Not on More

by aryanat94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damare Portis
Sep 10, 2018 -

Fair Oaks Ford responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

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