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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

August 06, 2018

New car Gio and the rest of the staff were very patient, thorough, and flexible (stayed after hours to make sure all my questions were answered). He also call More

by Defalco733nk
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Mike Klen
Aug 07, 2018 -

Fair Oaks Ford responded

Hi there, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2018

Awesome experience They were really helpful. Perfect customer service and always made sure we were well informed. I just bought my new truck from there and I am beyond h More

by Janette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Aug 07, 2018 -

Fair Oaks Ford responded

Janette, we're happy to hear you had such a positive experience with our team! Thanks again for your business, and have an amazing day!

August 04, 2018

Worked with me to find the right car Luke Clarizio listened to me showed me several cars from a large inventory that met my requirements. he always showed interest in my needs and was hap More

by Yorky123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hernandez ,, Chris Policarpio, Luke Clarizio, Mike Klen
Aug 07, 2018 -

Fair Oaks Ford responded

Hi, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fair Oaks Ford Lincoln!

August 02, 2018

Great experience The vendor was extremely nice to us, we had a great experience. He made the process of buying our car, fun. Overall the service was excellent! Tha More

by Sebastian13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Aug 07, 2018 -

Fair Oaks Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you're ever in need of more help, please let us know!

August 02, 2018

Wonderful place to do business Fair Oaks Ford Lincoln is a wonderful place to purchase a car. Our salesman, Gio, was thoughtful and caring as we were first testing different models More

by lsmorrison
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Aug 07, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! We hope you are loving your new Navigator! Thank you, and have a fantastic day!

August 01, 2018

The most pleasant car buying experience ever had I was pleased that there was no pressure. The sales staff listened to what I wanted. The whole process was relatively seamless. I would consider doing More

by cmmclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Fair Oaks Ford responded

Hello, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great day!

July 29, 2018

Great Experience Have a very smooth buying experience at Fair Oaks Ford. Will definitely go back! Both professional and went thru everything on a new car purchase. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Caudill
Aug 01, 2018 -

Fair Oaks Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

July 28, 2018

Mission accomplished I went to the dealership with one thing on my mind and that was to leave with this dodge charger. they weren’t letting me leave without it. More

by Jeieiebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill, Adam Hernandez
Aug 01, 2018 -

Fair Oaks Ford responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day and enjoy your new Charger!

July 27, 2018

ABSOLUTELY AMAZING This was my first car buying experience and Pam made it an amazing one! She was so helpful in finding the perfect car for me. I also cannot recommend More

by Trevor123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Policarpio, Felix Sanchez
Aug 01, 2018 -

Fair Oaks Ford responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 27, 2018

Great experience finding our first lease! We just wanted to thank Brandon Caudill and all of the team at Fair Oaks! We went in late last night “just looking” at small cross overs..... we fell More

by Car shopper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We apologize that we do not remember the name of the finance guy that helped us too! , Brandon Caudill
Aug 01, 2018 -

Fair Oaks Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fair Oaks Ford Lincoln! We hope you enjoy your new vehicle and we hope you have a great day!

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