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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

July 17, 2018

RACECAR From the moment I walked through the door, I knew that I made the right choice by coming to Fair Oaks. Jonathan made me feel at ease when I told him w More

by FOCUSRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Squillo, Jonathan Garcia
Jul 23, 2018 -

Fair Oaks Ford responded

Hi, we are so happy to read such a great review about Fair Oaks Ford Lincoln! If you're ever in need of more help, please let us know!

July 17, 2018

Streamlined Process We had a very pleasant experience at Fair Oaks Ford, from the beginning phase of just trying to figure out the vehicle we wanted to the final delivery More

by HockeyMom67
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina
Jul 23, 2018 -

Fair Oaks Ford responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you for your business. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2018

Best experience! We had a great experience at Fair Oaks Ford buying our New Ford F-150! First of all Thanks to sales manager Sam Sedik and sales guy Jonathan Garcia! More

by Tomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Jul 23, 2018 -

Fair Oaks Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

July 13, 2018

Simply Amazing I was extremely pleased when I walked in and Luke approached me asking how he could help I told him what I was looking for and he went out of his way More

by Vincenza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Squillo, Luke Clarizio
Jul 23, 2018 -

Fair Oaks Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you again in the future. Thank you, and have a fantastic day!

July 09, 2018

friendly and easy I went knowing what type of car i wanted and what price range and they were friendly, and knowledable of what i wanted to purchase. More

by deanna veliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 13, 2018 -

Fair Oaks Ford responded

Deanna, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response! Have a great day!

July 09, 2018

Excellent overall experience Gio, John, Ken and Bob were an absolute blast to work with. No other dealership came close to meet my aggressive price expectations. I truly left Fair More

by PhantomEvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Gio Pina
Jul 13, 2018 -

Fair Oaks Ford responded

Hi, thank you so much for the positive review! Thank you for mentioning some of the staff that helped during your visit. We do hope we can be of assistance in the future. Take care!

July 08, 2018

Pleasantly helpful sales effort We wanted a 2018 C-Max to replace our 2008 Mercury Mariner Hybrid. The salesman, Serafin, made the effort to find a suitable choice at a dealership 1 More

by JoeC2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Collins, Dave Wargo, Joe Mayer
Jul 13, 2018 -

Fair Oaks Ford responded

Thank you for the review, Joe! Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 07, 2018

Excellent service! This is our 5th vehicle purchase from Fair Oaks Ford as usual John and Gio did an excellent job! They were attentive to all our needs in purchasing ou More

by Bullis,Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Steve Squillo, Eric Jones
Jul 13, 2018 -

Fair Oaks Ford responded

Hi, we are so pleased you enjoyed your visit! We're glad to hear we delivered such a great experience. Thank you for your loyalty and continued business. If there's anything further we can do for you, we are happy to help!

July 05, 2018

Good purchase experience and good service Purchased F150 in the fall, this is the 2nd car purchased here. Very good sales support with answering questions. Also, very good service on both ca More

by Reviewer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Kerber
Jul 13, 2018 -

Fair Oaks Ford responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Enjoy your new car!

July 02, 2018

Best purchasing experience ever! Dan was by far the best sales person I have ever had went out of his way and exceeded my expectations. Took time and listened to my needs and what we More

by Disneylover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Almonaci
Jul 03, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here!

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