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Fair Oaks Ford
Naperville, IL
3,203 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,203 reviews
July 27, 2018
ABSOLUTELY AMAZING This was my first car buying experience and Pam made it an amazing one! She was so helpful in finding the perfect car for me. I also cannot recommend This was my first car buying experience and Pam made it an amazing one! She was so helpful in finding the perfect car for me. I also cannot recommend this dealership enough! Everyone seemed to work together to make my individual experience a great one. I already cannot wait to bring my car back in for it’s first oil change just to experience his lovely staff again! More
by Trevor123
July 27, 2018
Great experience finding our first lease! We just wanted to thank Brandon Caudill and all of the team at Fair Oaks! We went in late last night “just looking” at small cross overs..... we fell We just wanted to thank Brandon Caudill and all of the team at Fair Oaks! We went in late last night “just looking” at small cross overs..... we fell in love with the Lincoln MKC and went home with the car! It was very late and we were all tired but we got everything done with Brandon’s help! We look forward to our first Lincoln! More
by Car shopper
Employees Worked With
Other Employees :
We apologize that we do not remember the name of the finance guy that helped us too! , Brandon Caudill
July 25, 2018
Serafin did it again! I have been a Fair Oaks customer for the past 10 yrs and have always worked with Serafin as he speaks Spanish and that is always very helpful. He kno I have been a Fair Oaks customer for the past 10 yrs and have always worked with Serafin as he speaks Spanish and that is always very helpful. He knows his stuff and we just trust him! All our family buys from him. We really like the service we get every time we stop by. More
by YGalvan
Employees Worked With
July 25, 2018
Thanks Serafin, for a decade of superior sales. We have been Fair Oaks customers for a decade and one of the main reasons is Serafin and the trust we feel when dealing with him. He is always friendl We have been Fair Oaks customers for a decade and one of the main reasons is Serafin and the trust we feel when dealing with him. He is always friendly, knowledgeable, and upfront with us in all dealings. Thanks! More
by C & M
Employees Worked With
July 25, 2018
Great experience I had the best experience at Fair Oak Ford. They really know how to make the customer feel comfortable at ease with the car buying experience. My sale I had the best experience at Fair Oak Ford. They really know how to make the customer feel comfortable at ease with the car buying experience. My sales person Gio Pina was super welcoming it made the whole situation very easy. I will definitely be returning to this dealership for all my future car buying needs. More
by Kamil Zydek
July 25, 2018
My first car This is my first car , and it’s easy to operate . Gio Pina offered the deal we wanted . He provided great service, and we’ll go back to him . This is my first car , and it’s easy to operate . Gio Pina offered the deal we wanted . He provided great service, and we’ll go back to him . More
by eco sport, teddy 123
July 24, 2018
Best experience! Sam Sedik is the best person that FORD can have... He helps the people a lot and provide options that make the customer happy and satisfied. Sam you'r Sam Sedik is the best person that FORD can have... He helps the people a lot and provide options that make the customer happy and satisfied. Sam you're the best! More
by Litzaida31
Employees Worked With
Sam Sedik
July 23, 2018
Super helpful Adam was great to deal with. Terrific attitude and willing to go out of his way to help. Customer service at it's best. Many thanks. Clinton Adam was great to deal with. Terrific attitude and willing to go out of his way to help. Customer service at it's best. Many thanks. Clinton More
by Clint66carguy
Employees Worked With
Adam Hernandez
July 21, 2018
Made car buying a pleasure! Large Selection, knowledgeable sales staff, flexible, willing to negotiate, took the time to meet our needs, great sense of humor, professional and pe Large Selection, knowledgeable sales staff, flexible, willing to negotiate, took the time to meet our needs, great sense of humor, professional and personable. I would return for my next car purchase. More
by jean1516
July 20, 2018
Bough a new Ford Edge My 2nd Ford from Fair Oaks in Naperville - good experience all around - fair price and great car! Dan from Sales was patient and walked me through th My 2nd Ford from Fair Oaks in Naperville - good experience all around - fair price and great car! Dan from Sales was patient and walked me through the process. More
by Ken Cygan
