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Fair Oaks Ford

Naperville, IL

4.7
3,185 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,185 reviews

May 10, 2018

Terrific service and professionalism I’ve purchased or leased many many Ford vehicle from Fair Oaks Ford and Serafin Castelan. I give Serafin and the dealership the highest possible rati More

by bobgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wargo
May 06, 2018

Bought a Used Car Rough first experience. But was reached out by management after the issue became apparent. Appreciate the reach out and that they apologized and wante More

by Katiegoschey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
May 05, 2018

Great Experience Went in just to look as my lease was ending, but with great service, and the way Pam was willing to go the extra mile, I couldn't say no to the new Ec More

by DG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Squillo
May 02, 2018

Great Dealership and Service Serafin was professional and personable, made the purchasing experience very pleasant. Service department provides quality and caring service. They More

by p.gaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mayer
May 01, 2018

excellent purchase experience bought a used Lincoln mkc and the sales man and the whole sales experience was great,no high pressue and the salesman was very knowledgeable about the More

by lhennes
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Caudill, Steve Squillo
April 24, 2018

Great dealership to work with I highly recommend Jacob. He did a great job assisting me with my truck purchase. He went the extra mile to track down the truck I wanted and was very More

by Zo Truck Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Justice
April 23, 2018

Excellent service It is my 3rd vehicle I lease from this dealership. Dan was super efficient. Servicing the vehicles is always done in a professional manner. Well done More

by marius de Villiers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2018

Just looking We stopped in to check out a car we saw on car gurus. Gio was a great salesman, a few hours later we left in a new 2015 Lincoln MKX. the whole experi More

by just checking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
April 21, 2018

Great Dealer! Had an awesome experience buying my Lincoln MKZ here. Great service! Dan and Clint were great and very knowledgeable about the car that they showed me More

by ashtonfriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
April 21, 2018

Unexpected Brandon was awesome. I needed a new car and just wanted to shop. He showed me a car that I fell in love with immediately. The rest of the staff was More

by DHasso
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Brandon Caudill
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