Fair Oaks Ford

Great experience at Fair Oaks Licoln I had a great experience working with the folks at Fair Oaks Licoln in Naperville. I had been looking to lease a new car for my growing family and wa I had a great experience working with the folks at Fair Oaks Licoln in Naperville. I had been looking to lease a new car for my growing family and was interested in the MKZ Hybrid. After submitting a online inquiry, Brandon reached out to me to offer assistance with my search and to answer any questions I had. Brandon and I stayed in communication via email while I considered options and met with me a few times at the dealer for a test drive and to discuss finance options. Brandon was able to work with me to find the perfect vehicle for my budget. I liked that Brandon listened to me and my needs and never tried to upsell or push me into anything. He assisted me with questions and finding the right car and let the car sell itself. I worked with Steve to finalize the lease and sign all the paperwork. He was very friendly and easy to work with. More

Great Ford / Lincoln Dealer I went into Fair Oaks Ford / Lincoln on purpose to ensure that I would get a good look at both Ford and Lincoln models. I was looking for a small to I went into Fair Oaks Ford / Lincoln on purpose to ensure that I would get a good look at both Ford and Lincoln models. I was looking for a small to mid-sized SUV, and the team at Fair Oaks was great. Pam H was especially helpful. She showed me both Ford and Lincoln models, helped me understand the differences, took me on several test drives, and communicated very well with me throughout the week as I thought about what I wanted and continued to shop. Matt in the finance office was friendly and helpful, gave me the information I wanted, and didn't try to push me into anything I didn't need. The entire process was pressure-free and pleasant, and I'm now driving a brand new Lincoln MKX. Thanks to the team at Fair Oaks! More

Great price, No haggle Sarafin and the entire sales team made the experience, quick and easy. This was the second vehicle we bought from them in the last 4 months. I look f Sarafin and the entire sales team made the experience, quick and easy. This was the second vehicle we bought from them in the last 4 months. I look forward to buy the third vehicle soon More

Great Dealership I am a senior and have bought several vehicles in my time. This, by far, was the best purchasing experience I've had. I did much research on line, loo I am a senior and have bought several vehicles in my time. This, by far, was the best purchasing experience I've had. I did much research on line, looking at various types and models. The Ford Escape stood out. I filled out all the required information and was soon contacted by Craig Holsman. He was terrific. Craig was up front and straight forward - no hassling or hiding information. He was interested in making me a fair offer. Upon picking up the car, everything was prepared just as he said it would be. Nothing was hidden and the price did not change. Everyone who took care of me from there treated me like family. Bob, the manager, Steve the finance person, and Vince, a salesperson who instructed me on the features of the vehicle. The sale was engineered similar to Harley Davidson, where everyone greets you after making your purchase, congratulates you, and ensures you of being there for you. I highly recommend Fair Oaks and the folks who work there. I have two vehicles, one I just traded for the new Escape and the other, when it's time to trade it in, will be through Fair Oaks. More

Very good service and people actually cared about you and your concerns. Everyone was very friendly.I would definitely come back to Fair Oaks Ford and recommend them to and people actually cared about you and your concerns. Everyone was very friendly.I would definitely come back to Fair Oaks Ford and recommend them to anyone. More

Happy Customer If you're an internet shopper and want a dealer that actually answers your questions, provides a great price and responds quickly to your inquiries, l If you're an internet shopper and want a dealer that actually answers your questions, provides a great price and responds quickly to your inquiries, look no further. Craig Holsman will do just that. Was well worth the little extra drive to avoid all the stress that usually goes with car buying. A very pleasurable experiance. More

Wonderful experience at Fair Oaks Ford This is the second car my husband and I bought from fair oaks ford in the last 5 months and we are very happy with the service and attention to detail This is the second car my husband and I bought from fair oaks ford in the last 5 months and we are very happy with the service and attention to detail this dealership showed us. Craig took the time to find the Escape I wanted with all the features, but also kept our budget in mind. Vince was excellent with showing me how to use the features within in car and making the pick up process quick and easy. When it comes time for us to car shop again we know where will be going. More

Quick and Easy! This was our second experience with Gio because the first time we were just looking. We were worried he wouldn’t take us seriously this time! But he w This was our second experience with Gio because the first time we were just looking. We were worried he wouldn’t take us seriously this time! But he was really very great! He took time to ask questions and explain things but still kept the process short and easy for us. I could tell that he was excited for us! Gio followed up with us and made sure that we were satisfied and if we had any questions. He was a a wonderful salesman to work with! More

Buy Here Great experience buying my new Lincoln Navigator from here. Very nice, clean, modern and spacious facility. All staff were genuinely pleasant. The Great experience buying my new Lincoln Navigator from here. Very nice, clean, modern and spacious facility. All staff were genuinely pleasant. The price given to me here was far less than quotes from other dealers in the area. More

Very Easy New Car Purchase Working with John and Gio in the sales department made things easy. It took less than an hour after I arrived at the dealership to drive off with my Working with John and Gio in the sales department made things easy. It took less than an hour after I arrived at the dealership to drive off with my new Ford Mustang GT. More