Fair Oaks Ford

Excellent customer service! I was extremely satisfied with the ease of purchasing my new Lincoln MKX. My salesperson Pam was excellent in assisting me with my vehicle needs. The I was extremely satisfied with the ease of purchasing my new Lincoln MKX. My salesperson Pam was excellent in assisting me with my vehicle needs. The credit process was quick and easy. I will definitely be back to see Pam when my lease is up. More

Best Way to Buy a Car This is the second time I have dealt with Craig Holsman on the purchase of a new Lincoln. You get all of the information you need regarding vehicle p This is the second time I have dealt with Craig Holsman on the purchase of a new Lincoln. You get all of the information you need regarding vehicle pricing and get the best deal of any dealers that I have dealt with. Cost is always well below dealer invoice. You can get any information you need over the phone. Brandon finished up the deal as I could not get to the dealership until late in the day. He also is great to work with. Getting the Lincoln financing was a breeze and the whole experience was a pleasure. I wholeheartedly recommend Fair Oaks to anyone purchasing a Ford or Lincoln. More

Painless In and out pretty quickly, the whole process was easy and painless, no pressure to buy on the spot. He searched for all available qualified rebates a In and out pretty quickly, the whole process was easy and painless, no pressure to buy on the spot. He searched for all available qualified rebates and programs. This is the 3rd vehicle I purchase from this dealer and 2nd from Serafin More

Very Easy to Work With I worked with Pam to help me find my new car. It is the first time I have leased any car. She was pleasant to work with and helped me find a car withi I worked with Pam to help me find my new car. It is the first time I have leased any car. She was pleasant to work with and helped me find a car within my budget. I am leasing a 2017 Ford Escape with the sport package. More

Easiest experience I’ve had I text messaged Craig the car and features I wanted. He found one at another dealer and was patient with me while I made a decision. Once I decided th I text messaged Craig the car and features I wanted. He found one at another dealer and was patient with me while I made a decision. Once I decided they traded the car with that dealer and I came in a day later and worked with Jose. I only spent an hour and a half at the dealer doing everything. Easiest and best experience I’ve had buying a car. I definitely recommend fair oaks and working with Craig and/or Jose. More

Awesome Birthday Present for Myself I worked with Brandon Caudill on the purchase of my new car -- a 2017 Ford Fusion Sport. He was knowledgeable and easy to work with. The whole proce I worked with Brandon Caudill on the purchase of my new car -- a 2017 Ford Fusion Sport. He was knowledgeable and easy to work with. The whole process from purchasing, trade-in and financing was quick and easy. I never had such a smooth transaction before when buying cars. Every person I worked with was a pleasure. 5 stars on customer service and making me feel special as I purchased my car on my birthday. Flowers and a card from Brandon - bonus points for you, my friend!!!!! I will highly recommend this dealership. More

Very satisfied purchase We found the exact vechile we wanted and Fair Oaks was able to get us the price we needed. Great experience and Great customer service by Gio. We found the exact vechile we wanted and Fair Oaks was able to get us the price we needed. Great experience and Great customer service by Gio. More

Good Dealership, Bad Online Rep I have no issue with Fair Oaks, I just finished a 39 month lease with them. In trying to decide on my next vehicle, I dealt with Craig online. Somehow I have no issue with Fair Oaks, I just finished a 39 month lease with them. In trying to decide on my next vehicle, I dealt with Craig online. Somehow, without having met him, I felt under-valued. It seemed like he wasn't interested in hearing what I wanted. I went to the dealership and dealt with Jose who did a fine job. I ended up leasing with Kia... with more expensive car than I was planning on. Because their service was on point. More

Great experience I had a wonderful experience leasing my new vehicle from Fair Oaks in Naperville. Go see Craig and Gio, they will take great care of you. I had a wonderful experience leasing my new vehicle from Fair Oaks in Naperville. Go see Craig and Gio, they will take great care of you. More

Excellet Experience New vehicle purchased in late December. Excellent overall experience. This was my second purchase with Fair Oaks and I plan on returning for future ve New vehicle purchased in late December. Excellent overall experience. This was my second purchase with Fair Oaks and I plan on returning for future vehicles. More