
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great car buying experience Never bought a car via the internet, text and email. 1st new car in 15 years. Craig made the experience great, getting back with info immediately and Never bought a car via the internet, text and email. 1st new car in 15 years. Craig made the experience great, getting back with info immediately and following through with everything as promised. Made the deal in a couple of hours and went to the dealership that night to sign the papers and pick up the car. Would recommend friends and relatives and anyone looking for a car to try Fair Oaks. All really great people. More
the fastest car buying experience I've ever had. Very nice people to deal with. No pressure to buy, only went back and forth with offers once, was in and out within 2 hours. Very nice people to deal with. No pressure to buy, only went back and forth with offers once, was in and out within 2 hours. More
Good experience buying a new vehicle/trading in old vehicle Purchased a new vehicle on 11/19. Low pressure sales experience. Negotiated a decent price on the new vehicle. Like the fact that Fair Oaks offers Purchased a new vehicle on 11/19. Low pressure sales experience. Negotiated a decent price on the new vehicle. Like the fact that Fair Oaks offers an optional loaner for service. Everyone is very friendly and worked with me to get me in and out within about 2 hours, including the test drive. More
Great internet purchase and service This is the 2nd vehicle I have purchased through Fair Oaks - both time working primarily through the internet and text. Fast responses and great face This is the 2nd vehicle I have purchased through Fair Oaks - both time working primarily through the internet and text. Fast responses and great face to face service once the vehicle I was interested in was found. More
Great sales reps - no pressure or hassle! My wife and I do not exactly enjoy shopping for cars. We don't like being asked a bunch of questions by a sales rep or being ignored either. At Fair My wife and I do not exactly enjoy shopping for cars. We don't like being asked a bunch of questions by a sales rep or being ignored either. At Fair Oaks Ford, there was always someone there to help us but not pressure or harass us. It made it such an easy and enjoyable experience that we can both honestly say that it's the easiest car purchase we've ever made. Thanks to our salesperson and manager! More
Great experience at Fair Oaks Ford We had a very smooth and simple buying process; Serafin was very friendly, patient, and helpful and the whole experience was very quick and positive. We had a very smooth and simple buying process; Serafin was very friendly, patient, and helpful and the whole experience was very quick and positive. We appreciated thecomplimentary use of a rental car while we waited for the car we chose to arrive as well. Thanks again! More
Buying a used car Dealer was very helpful and informative. He answered my questions and emails quickly . He was knowledge and friendly. He was available to set up ap Dealer was very helpful and informative. He answered my questions and emails quickly . He was knowledge and friendly. He was available to set up appointments at our availability More
A very positive experience After several purchases of foreign luxury cars, we decided to buy an American brand, and zeroed in on a Lincoln. At first, we thought of the MKZ, but After several purchases of foreign luxury cars, we decided to buy an American brand, and zeroed in on a Lincoln. At first, we thought of the MKZ, but the 2017 MKC ended up a better fit for us. One test drive is all it took to make a decision. Dan Buzdugan, the knowledgeable & friendly salesperson we worked with, offered us a good deal right away, no haggle/pressure there. They have 5-year 0% financing going on now, so that made it even easier. We find the MKC to be a great vehicle so far (bought a week ago...), the AWD model we bought came with many options, and it handles beautifully, we are very happy with it. We did get the aftermarket paint protection/anti-rust, etc. and it was done well, on time, with rental car provided for the few hours we needed it. This dealership seems like a well-run operation. More
Complete Satisfaction Craig Holsman was excellent to work with and helped me get the process of buying a new Explorer when he was out of the office on a Friday night. By Sa Craig Holsman was excellent to work with and helped me get the process of buying a new Explorer when he was out of the office on a Friday night. By Saturday afternoon we were in our new Explorer and I was extremely satisfied with the overall sales experience. From Craig to Gio and the rest of the dealership. More
Fantastic Finance Experience The professionalism and service from Steve Squillo and staff was second to none. I will come here for all of my purchases as long as Mr. Squillo does The professionalism and service from Steve Squillo and staff was second to none. I will come here for all of my purchases as long as Mr. Squillo does my paperwork! Great guy and great dealership! More