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Fair Oaks Ford

Naperville, IL

4.7
3,186 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,186 reviews

December 05, 2017

Great car buying experience Never bought a car via the internet, text and email. 1st new car in 15 years. Craig made the experience great, getting back with info immediately and More

by bob07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Steve Squillo
December 04, 2017

the fastest car buying experience I've ever had. Very nice people to deal with. No pressure to buy, only went back and forth with offers once, was in and out within 2 hours. More

by pcipparrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Kerber
November 26, 2017

Good experience buying a new vehicle/trading in old vehicle Purchased a new vehicle on 11/19. Low pressure sales experience. Negotiated a decent price on the new vehicle. Like the fact that Fair Oaks offers More

by JayD
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
November 23, 2017

Great internet purchase and service This is the 2nd vehicle I have purchased through Fair Oaks - both time working primarily through the internet and text. Fast responses and great face More

by mmille89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
November 19, 2017

Great sales reps - no pressure or hassle! My wife and I do not exactly enjoy shopping for cars. We don't like being asked a bunch of questions by a sales rep or being ignored either. At Fair More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2017

Great experience at Fair Oaks Ford We had a very smooth and simple buying process; Serafin was very friendly, patient, and helpful and the whole experience was very quick and positive. More

by dwalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2017

Buying a used car Dealer was very helpful and informative. He answered my questions and emails quickly . He was knowledge and friendly. He was available to set up ap More

by Chatycath
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
November 16, 2017

A very positive experience After several purchases of foreign luxury cars, we decided to buy an American brand, and zeroed in on a Lincoln. At first, we thought of the MKZ, but More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Squillo
November 15, 2017

Complete Satisfaction Craig Holsman was excellent to work with and helped me get the process of buying a new Explorer when he was out of the office on a Friday night. By Sa More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Gio Pina
November 15, 2017

Fantastic Finance Experience The professionalism and service from Steve Squillo and staff was second to none. I will come here for all of my purchases as long as Mr. Squillo does More

by ilovecars12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kramer, Steve Squillo
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