
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Dealership! I know when I walk through the doors at Fair Oaks Ford that I am going to be taken care of. The team there is very helpful. I purchased a new 2017 F15 I know when I walk through the doors at Fair Oaks Ford that I am going to be taken care of. The team there is very helpful. I purchased a new 2017 F150 and Louis Macias got me in my dream truck of a life time. He worked tirelessly to get me in the truck I’ve wanted since I was 14 years old. Thank you Louis and the whole Fair Oaks staff! Won’t be the last time I buy a car from this dealership! Steve in finance had me out the door faster than you can say “be safe” nice people all around! More
straightforward and courteous would definitely buy again was very pleased with the experience i got the price i was looking for no b/s from my sales man super easy truck buying experience was very pleased with the experience i got the price i was looking for no b/s from my sales man super easy truck buying experience More
Bought a new Fusion SE Staff was pleasant to work with. No issues negotiating a deal. They also provided snacks that included cookies and coffee so that was a nice plus. Cle Staff was pleasant to work with. No issues negotiating a deal. They also provided snacks that included cookies and coffee so that was a nice plus. Clean dealership and classy atmosphere. More
Great Job I dealt with Pam mainly. I was looking at the Focus and she helped me on what I wanted. The did not have the car in their lot but with a little luck s I dealt with Pam mainly. I was looking at the Focus and she helped me on what I wanted. The did not have the car in their lot but with a little luck she found what i wanted from another dealer. It was waiting for me 2 days later and that day i signed for the car and drove it off the lot. More
Professional, equitable, straightforward experience Craig Holsman helped me select my options and the appropriate auto from their inventory with skill and understanding. He gathered and prepared the pa Craig Holsman helped me select my options and the appropriate auto from their inventory with skill and understanding. He gathered and prepared the paperwork in advance so that I was pre-approved for financing and prepped for the dealership visit. I was able to get a great financing rate. Pam Hammersmith was friendly and knowledgeable, helping me to finalize the transaction and make sure the auto was ready. Bob Wojtan was helpful and provided insight into warranty and servicing options so that I was aware of their offerings. Everyone applied their expertise to complete the sale without delay or pain. More
Back for a second time this year Had the pleasure to work with this dealer again to purchase another car. Unexpectedly had to replace another car so immediately went to Fair Oaks as t Had the pleasure to work with this dealer again to purchase another car. Unexpectedly had to replace another car so immediately went to Fair Oaks as they are the best to work with on purchasing a new car. Brandon provide us several options to look at and answered all the questions. Before we made the choice, he wanted to be sure we were happy with the decision. John Krajnovich made the purchase even better with great support for Brandon. We will be back for sure for our next car. More
Great purchase experience Working through the Costco buying program I was put in touch with Craig Holsman and Serafin Castelan. Both Craig and Serafin were extremely helpful a Working through the Costco buying program I was put in touch with Craig Holsman and Serafin Castelan. Both Craig and Serafin were extremely helpful and the purchase process was hassle free. I would highly recommend Fairoaks, Craig, and Serafin for your next buying experience. More
Fast and Friendly After test driving multiple cars I decided to purchase a new 2017 Ford Explorer LX. I went online to some website I have now forgotten the name of whi After test driving multiple cars I decided to purchase a new 2017 Ford Explorer LX. I went online to some website I have now forgotten the name of which lets you state exactly the car, model, options you are interested. I was having a hard time. Craig called me within minutes of submitting my request. He stated he could get the exact model I wanted from a Dealership in Wisconsin and sent me a copy of the vehicle sticker. He told me all of the rebates I could get and the price was considerably better than any that I had seen. He gave me the "out the door" price which was exactly what I ended up paying. The dealership offered me a fair price on my trade in and I am still basking in the glow of my new ride. More

Great experience! Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and fri Thank you Vince and Fair Oaks Ford for a great experience with the purchase of my Lincoln Navigator. From the start, everyone was very helpful and friendly. When I went back to get my car everything was ready and the process was quick as promised. I'm looking forward to enjoying my new Navigator. More
Very good buying experience Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and co Purchasing a vehicle at Fair Oaks Ford was a very good experience. My salesman Craig Holsman was helpful and straight forward to what he could and could not do. He had great support staff to help with the process with the purchase. I would recommend going to Fair Oaks if you are in a market for a car. More