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Fair Oaks Ford

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.7
3,190 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,190 reviews

September 06, 2017

Time well spent; great team! Gino was very helpful & provided answers to most of my questions. He was able to arange for car delivery from another dealership. Thumbs up all around More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Pina
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Sep 16, 2017 -

Fair Oaks Ford responded

Thank you so much for taking the time to write a review about your experience. We appreciate it! We're so glad that you had a great experience with Gio, and that he was able to get you the information that you need. If you have more questions, never hesitate to call or stop in. We are always at your service. We wish you safety and enjoyment in your new vehicle-take care!

September 06, 2017

Wonderful People very helpful.no pressure,most informed staffed every.Vincent had the patience to show us the tech stuff on the new truck. Never had soooo much More

by gary kuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
Other Employees : Craig Holsman, Steve Squillo, Vince Kerber
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Sep 17, 2017 -

Fair Oaks Ford responded

Gary, Thank you so much for taking the time to write a review about your experience--but most of all, thank you for giving us the opportunity to earn your business! We're so glad that you're happy with your experience, and that you felt like our sales team educated you well on all the features of your new truck! If you have any questions at all, don't hesitate to call or stop in at any time. We are always at your service. Thank you again, and take care!

September 05, 2017

Great Experiance with Craig I did most of my research online to find the exact Mustang I was looking for. I knew what I wanted but the model I was looking for did not exist on an More

by glennsz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Matt Kramer, Vince Kerber
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Sep 17, 2017 -

Fair Oaks Ford responded

We're so thrilled that you were able to get exactly the Mustang you wanted, and that you had a fantastic experience with us at Fair Oaks. Thank you so much for taking the time to write about it! We love hearing from happy customers, and we appreciate that you gave us the opportunity to earn your business. Thank you for your time, and for your trust. We wish you nothing but safety and enjoyment in your new Mustang, and we look forward to seeing you around the dealership for oil changes and scheduled maintenance!

September 05, 2017

New car purchase and service of same. My overall experience was excellent. It began with negotiating a fair price on my Edege, finding the right vehicle and finally a fair trade value on More

by PJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
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Sep 16, 2017 -

Fair Oaks Ford responded

Thank you so much for the excellent review of both our sales and service departments! We're thrilled that you felt that your experience and pricing were fair, and that you got exactly what you wanted. If you have any questions about your purchase, please, never hesitate to call or stop in. We are always at your service. Thank you again, and take care!

September 05, 2017

Great palce to buy a car This is my third car I've bought from Fair Oaks Ford, and it has always been a great experience. Easy to work with and they work around your schedule More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
Report | Print
Sep 16, 2017 -

Fair Oaks Ford responded

Marc, Thank you for being such a faithful repeat customer--we appreciate your loyalty! As ever, if you need anything, you know to call or stop in. We are always at your service. Take care, and we'll see you next time for oil changes and scheduled maintenance!

September 05, 2017

New car purchase The staff at Fair Oaks Ford are great, this is my first time buying a car but my aunt and uncle have bought three. They highly recommended them and I More

by damunoz22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Report | Print
Sep 16, 2017 -

Fair Oaks Ford responded

Thanks so much for taking the time to write a review, and most of all, thank you for allowing us the opportunity to work with you! We're always happy to help, so if you find yourself with any questions at all, don't hesitate to call or stop in. We wish you nothing but safety and enjoyment in your new vehicle. Take care!

September 04, 2017

Easy way to buy a car I had a good car buying experience at Fair Oaks Ford! While I have dreaded purchasing cars in the past this was not one of those times. I contacted Fa More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
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Sep 15, 2017 -

Fair Oaks Ford responded

Kevin, Thanks so much for giving us the chance to work with you, and for an excellent review. We appreciate both, and are glad you chose Fair Oaks Ford-Lincoln. We look forward to seeing you in the dealership for oil changes and scheduled maintenance. If you need anything, have questions about tech or options, please don't hesitate to call. We are at your service. We wish you safety and enjoyment in your new Ford--take care!

September 04, 2017

I love my NEW Ford E-150!! We needed something to carry our bikes. My husband has a recumbent trike and he is 6'8'' so we were limited. WEOVE our truck! More

by Boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Caudill
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Sep 15, 2017 -

Fair Oaks Ford responded

We're so happy to hear that you're thrilled with your new truck! Thanks for taking the time to let us know that you had a good experience, and we appreciate that you gave us the opportunity to earn your business. If you need anything at all, or have any questions, never hesitate to call or stop in. We're always happy to help. Wishing you nothing but safety and enjoyment in your new truck--take care!

September 04, 2017

We have a great new Explore Dealer was great to work with. Gave us several options. Brandon was very helpful. We went just to look and walked away buying. hanks for the great wor More

by Duncanwk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich, Bob Wojtan, Brandon Caudill
Report | Print
Sep 15, 2017 -

Fair Oaks Ford responded

Congratulations on your new Explorer, and thank you so much for your business. We enjoyed working with you! We also appreciate your taking the time to write a review about your experience, so thank you for that as well. Should you need anything at all, have any questions about technology, options, or otherwise, please never hesitate to call or stop in. We are always at your service. We look forward to seeing you around for oil changes and scheduled maintenance. Thank you again, and take care!

September 02, 2017

Great Dealership!! Clint was our sales rep and he made it very easy to get the car. We were able to test drive as much as we want and the process was very smooth. More

by amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
Report | Print
Sep 11, 2017 -

Fair Oaks Ford responded

Amanda, Thank you so much for taking the time to write a review about your experience here at Fair Oaks, we appreciate it! We are so pleased that you felt well taken care of, that's our aim for all of our customers! We wish you much safety and enjoyment in your new vehicle, and we look forward to seeing you around for oil changes and scheduled maintenance. Thank you again, and take care!

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