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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

June 18, 2016

Great car leasing experience! We just leased a Ford Focus from Fair Oaks Ford a second time. We have a great three years of service and look forward to another three! Both Pam and More

by MJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lambert
June 18, 2016

Easiest car buying experience I have ever had. Everyone was friendly and honest. I used the Costco buying program. There was no haggling. No trying to "sell" me on any car or feature that I was not More

by LWHappycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Holsman, Jake Lambert
June 09, 2016

Exceptional Dealership! We love doing business with the team at Fair Oaks! They are professional, knowledgeable and respectful. They even contacted us several weeks after we More

by HappyCarBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2016

Helpful, non pushy staff We were immediately greeted by a sales person who helped us begin our search. Once our vehicle was found they assisted us with financing as well as he More

by EBS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Lambert, Jeff Gose
June 07, 2016

Outstanding experience in purchasing a new vehicle Great dealership with wide selection of vehicles. Louis was extremely professional and knowledgeable and made me feel at ease without pressure while More

by chicagodm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Gose, Louis Macias
June 04, 2016

Loving the MKZ! Vince was a wonderful sales associate and really went above and beyond in his effort to locate the perfect car for me and my husband! I had been dri More

by New MKZ Owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Kerber, Jake Lambert
June 04, 2016

Explorer I have purchased several cars the last couple of years from Craig Holsman at Fair Oaks Ford and have always had a positive experience. Serafin has als More

by Explorerguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Anthony Collins, Dave Wargo, Joe Mayer, Jeff Gose
June 01, 2016

Would recommend to anyone I bought my car from Fair Oaks Ford and I would highly recommend for anyone looking to purchase a car. Everyone was extremely friendly and there was n More

by Bearsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Jake Lambert
June 01, 2016

Bought a new car recently and was pleased. Have used Fair oaks for service for many years. Always Recently bought a new Fusion (2017) was pleased with experience and learned of a military di More

by Edward Flock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Joe Mayer
June 01, 2016

Great buying experience I purchased a new F-150 and the entire experience was great. Dan in sales and Bob in aftermarket sales were great to deal with as was Jake in Finance. More

by GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan-Sales, Jake Lambert
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