
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience Wonderful car experience and professionalism with all the staff at Fair Oaks. Our salesman Serafin was great! John K, Bob W. , John R. wonderful also. Wonderful car experience and professionalism with all the staff at Fair Oaks. Our salesman Serafin was great! John K, Bob W. , John R. wonderful also. More
SOOOOOO NICE! BREATH OF FRESH AIR IN CAR DEALERSHIPS We were treated so nice from the moment we walked in the door. They had an amazing inventory to look at, we were taken to the car lot and shown sev We were treated so nice from the moment we walked in the door. They had an amazing inventory to look at, we were taken to the car lot and shown several choices we had. Just everyone especially our Salesman, Ryan were just so nice, they were glad to meet us and glad to help us with our car needs. We just cant't say enough about how nice they were. We had several bad experiences as we had to have a car due to a car wreck and literally from the moment we walked in the door at Fair Oaks it was a true breath of fresh air. I would recommend this dealership, especially our salesman, but truly everyone was so nice and welcoming More
Fast service Service was completed quickly, including a recall service I was not expecting to have completed the day I went in and only scheduled other services. V Service was completed quickly, including a recall service I was not expecting to have completed the day I went in and only scheduled other services. Very friendly staff. More
Top Notch Top notch - professional and caring!! Highly recommended,they take the time to understand your issue - they treat you like family not a number! Top notch - professional and caring!! Highly recommended,they take the time to understand your issue - they treat you like family not a number! The service area is clean and they always have fresh coffee. More
Personnel easy to deal with. Price was fair. Very satisfied with Louis and dealing with price and explaining the various features of the car. We looked at Honda, Toyota, Nissan, and Chevy and fo Very satisfied with Louis and dealing with price and explaining the various features of the car. We looked at Honda, Toyota, Nissan, and Chevy and found that none of the seats folded down flat like the Escape. Our main reason for buying one is for traveling fully loaded. More
Trade in and purchase We traded in our 2012 Ford Edge for a 2015 Ford Explorer and the experience could not have been more pleasant! From my initial entrance to the dealer We traded in our 2012 Ford Edge for a 2015 Ford Explorer and the experience could not have been more pleasant! From my initial entrance to the dealership to the final paperwork it was extremely smooth and at no point did I feel pressure or that I was being taken advantage of. This dealership does it the right way from top to bottom and I will come back to them for years to come. Thank you for restoring my faith in car buying! More
Happy Customer I went to Fair Oaks on a Friday night just to browse and ended up testing driving a car. I liked it so much I went back the next day and was able to I went to Fair Oaks on a Friday night just to browse and ended up testing driving a car. I liked it so much I went back the next day and was able to leave with a new car. Our sales person - Jake Lambert was very helpful throughout the whole process. We would definitely return in the future to do business at this dealership. More
Best Ford service Dealership in the area!! Well I've been at Fair Oaks twice for service and once for a repair that was needed on my 09 focus - very nice people working the service desk and you Well I've been at Fair Oaks twice for service and once for a repair that was needed on my 09 focus - very nice people working the service desk and you just pull your car in the shop tell them what you need done and your done in about 90 min give or take. Had an issue over a year ago with my Ford and Fair Oaks paid for the tow truck as well A+ service Very clean inside, great waiting area as well More
Tire repair I had a screw in one of my front tires of my F-150. Fair Oaks Lincoln quoted me a price that was half of what one of the local tire centers quoted. Fa I had a screw in one of my front tires of my F-150. Fair Oaks Lincoln quoted me a price that was half of what one of the local tire centers quoted. Fair Oaks fixed the tire, gave me a $5.00 discount and washed my truck. Since I bought the vehicle there they may have considered this, but I don't think so. Needless to say, I was pleasantly surprised. My conclusion is this. Don't run to the nearest discount place thinking you are going to save money on service, check with Ford first. More
30.000 service Efficient and polite service for 30,000 miles that included a computer related recall. I checked that they did indeed rotate the tires. Very pleasant Efficient and polite service for 30,000 miles that included a computer related recall. I checked that they did indeed rotate the tires. Very pleasant waiting area with fruit, cookies and coffee. More