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Fair Oaks Ford

Naperville, IL

4.7
3,191 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,191 reviews

March 16, 2013

The sales experience with both Craig & Paul were great. Craig had given me a price quote in advance on a 2013 Ford Fusion. When I had arrived at the dealership, Paul greeted me at the entrance & p More

by mhelbig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
March 16, 2013

Paul Litwicki was very helpful and informative. It was an easy experience purchasing our certified Flex. We are very happy we chose Fair Oaks Ford. It was especially great to have the car a few hours to try More

by Schaeffelsx5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 16, 2013

I came in just to test drive a car and was pleasantly greeted by Jeremy and his colleagues. They made me feel like I was an important customer and that although my sale was a benefit to them (not commis More

by jordo09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
March 16, 2013

I initially started my search thru Costco and was referred to Fair Oaks. I met with Craig who gave me a number of options available regarding my search. He went out his way to search a number of deal More

by sd1berg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
March 13, 2013

Pam was great to work with. She did not try to talk us into a car we did not want to purchase. She listened to our requirements for a new vehicle and worked hard to find a match. She found a car for u More

by emdvkd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 12, 2013

Craig made everything very little stress. This was the easiest car transaction I have ever made. No funny business and an honest price on my trade. They beat everyone else on price too. They don't look f More

by Quarterlfecrisis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
March 10, 2013

Craig was very responsive, eager to work with us and gave great suggestions to ensure we could get the vehicle we wanted within our budget. Jeremy was very knowledgeable and friendly. He showed us every feat More

by kimd2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman, Jeremy Bloom
March 08, 2013

Walked into dealership everyone was so friendly, kind and courteous offered water and coffee, by all it was the best expierence i had in a long time. Steve was great to us and helped us out alot. thank you a More

by amb72703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 05, 2013

I worked with Craig Holsman to purchase my new Lincoln MKZ Hybrid. He was always there to answer any question I had, sometimes even after his typical work hours and on days off. I could not have asked f More

by ehend27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
March 02, 2013

Craig Holsman answered my online query immediately, with good information and guidance but without any sense of pressure or of trying to take advantage of the information I gave to him. The car-buying expe More

by cbenedet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
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