
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The sales experience with both Craig & Paul were great. Craig had given me a price quote in advance on a 2013 Ford Fusion. When I had arrived at the dealership, Paul greeted me at the entrance & p great. Craig had given me a price quote in advance on a 2013 Ford Fusion. When I had arrived at the dealership, Paul greeted me at the entrance & proceeded to pull the car to the front for me to test drive. I had put a deposit down to hold the car & told Paul I had a rental car I had to drop-off & he said he would meet me at the rental car place to pick me up & drove me back to the dealership to sign all the papers. I drove off in my beauiful Ford Fusion. Thank you Fair Oaks for your great customer service. More
Paul Litwicki was very helpful and informative. It was an easy experience purchasing our certified Flex. We are very happy we chose Fair Oaks Ford. It was especially great to have the car a few hours to try easy experience purchasing our certified Flex. We are very happy we chose Fair Oaks Ford. It was especially great to have the car a few hours to try it out in daily activities. thank you Paul and we'd recommend you to anyone! Dan and Alex Schaeffel More
I came in just to test drive a car and was pleasantly greeted by Jeremy and his colleagues. They made me feel like I was an important customer and that although my sale was a benefit to them (not commis greeted by Jeremy and his colleagues. They made me feel like I was an important customer and that although my sale was a benefit to them (not commission based), that they truly wanted the best for me. I will definitely recommend this dealership to my friends! More
I initially started my search thru Costco and was referred to Fair Oaks. I met with Craig who gave me a number of options available regarding my search. He went out his way to search a number of deal referred to Fair Oaks. I met with Craig who gave me a number of options available regarding my search. He went out his way to search a number of dealers and ultimately find the SUV I was looking for. Jeremy did the delivery and took his time to explain the number of features the SUV offered. He was friendly and knowledgable. Overall an excellent experience from start to finish to get the SUV I wanted. More
Pam was great to work with. She did not try to talk us into a car we did not want to purchase. She listened to our requirements for a new vehicle and worked hard to find a match. She found a car for u into a car we did not want to purchase. She listened to our requirements for a new vehicle and worked hard to find a match. She found a car for us at another dealership. While we waited for the dealer trade, she kept us updated regarding the progress. I would highly recommend seeing Pam for your next car purchase. More
Craig made everything very little stress. This was the easiest car transaction I have ever made. No funny business and an honest price on my trade. They beat everyone else on price too. They don't look f easiest car transaction I have ever made. No funny business and an honest price on my trade. They beat everyone else on price too. They don't look for the grand slam on each customer they make money with sheer volume because of referrals and stress free transactions. More
Craig was very responsive, eager to work with us and gave great suggestions to ensure we could get the vehicle we wanted within our budget. Jeremy was very knowledgeable and friendly. He showed us every feat great suggestions to ensure we could get the vehicle we wanted within our budget. Jeremy was very knowledgeable and friendly. He showed us every feature of the car and was happy to answer our questions both before and after we drove off the lot. The delivery of the car was quick and efficient. The paperwork was organized well and moved through quickly without sacrificing explaining each format. Bob was very helpful in explaining options available to best protect the car to help us in the future. Every person we talked with was friendly and really seemed sincerely willing to help. The dealership itself was clean and modern, despite some of the construction going on. We will be happy to return interest future! More
Walked into dealership everyone was so friendly, kind and courteous offered water and coffee, by all it was the best expierence i had in a long time. Steve was great to us and helped us out alot. thank you a courteous offered water and coffee, by all it was the best expierence i had in a long time. Steve was great to us and helped us out alot. thank you again and i would highly recommend fair oaks. More
I worked with Craig Holsman to purchase my new Lincoln MKZ Hybrid. He was always there to answer any question I had, sometimes even after his typical work hours and on days off. I could not have asked f MKZ Hybrid. He was always there to answer any question I had, sometimes even after his typical work hours and on days off. I could not have asked for more from him as a sales person. Serafin Castelan also helped out by showing me the features of my new car. Overall I had a great experience at Fairview Lincoln. Highly recommend them to anyone looking for a new vehicle. Erik Hendrickson More
Craig Holsman answered my online query immediately, with good information and guidance but without any sense of pressure or of trying to take advantage of the information I gave to him. The car-buying expe good information and guidance but without any sense of pressure or of trying to take advantage of the information I gave to him. The car-buying experience proceeded the same way with the result that I felt informed and a participant in an open communication exchange. Jeremy Bloom provided outstanding assistance in the technical details of the car I chose, happy to give the same information many times, if necessary. Again, at no time did I feel pressured; only supported in making choices that were right for me. I would also mention the very positive experience with Doug, the finance support person. He crafted a finance package that met my needs very well. More