Fair Oaks Ford

Jermy and Craig were great. Responded to all my calls and emails promptly. Very friendly and follow up has been great. Glad to have a new car. Thanks and emails promptly. Very friendly and follow up has been great. Glad to have a new car. Thanks More

Fair Oaks and Clint were great to work with. Clint was able to get me the exact car I was looking for at a great price. I certainly would recommend anyone who's looking at the '13 Fusions as a new car po able to get me the exact car I was looking for at a great price. I certainly would recommend anyone who's looking at the '13 Fusions as a new car possibility to head over to see Clint, the car's an amazing ride. More

This is the second time I have bought a Ford Explorer through Craig and Fair Oaks. He is very easy to deal with, no games, no wasting your time, great price. I wanted my car a certain way, so that I wa through Craig and Fair Oaks. He is very easy to deal with, no games, no wasting your time, great price. I wanted my car a certain way, so that I wasn't paying extra for equipment I didn't need. He didn't try to slam me into something I didn't want. Got on the phone and dealer traded for what I wanted, and sent somebody 300 miles round trip to get it. Very professional. I have recommended him, and will continue to do so. He is not a typical car dealer...you will be pleased. More

I would recommend Craig to anyone interested in a working with a fair, honest, experienced, car salesman who will not waste your time. I hope to work with him again in the future. with a fair, honest, experienced, car salesman who will not waste your time. I hope to work with him again in the future. More

The dealership as a whole is phenomenal! However, one of the representatives (Craig) was generally in a hurry and thus made two mistakes that ended up costing me an additional $1,200 even though the price w the representatives (Craig) was generally in a hurry and thus made two mistakes that ended up costing me an additional $1,200 even though the price was finalized twice prior to it increasing (due to his negligence) thereafter. He is a nice gentleman and I'm sure very busy, but I'd recommend that he check current rebates and double check his math before providing the finalized number to pay. I used USAA's car buying service so the price was fantastic and difficult to negotiate further, but one doesn't expect to pay more after providing a down payment. The three gentlemen my wife and I worked with thereafter surely increased our opinion of this location (Ruben Castelan, Bobby Deanda, and Doug Gose) although Craig wasn't so bad that I wouldn't recommend Fair Oaks to a friend or family member. In the end, we received the car we wanted and near the price we wanted it, thank you Fair Oaks! More

Hassel free sales process. Went in for a test-drive and walked out with a car. Sales people were very friendly and great to work with. I would definitely recommend this dealership to anyone in need of a c walked out with a car. Sales people were very friendly and great to work with. I would definitely recommend this dealership to anyone in need of a car. More

Fair Oaks treated us with courtesy and respect. We test drove multiple cars without any hassle. Once we decided on the model and options we wanted, Craig went out of his way to find it and have it deliver drove multiple cars without any hassle. Once we decided on the model and options we wanted, Craig went out of his way to find it and have it delivered to the dealership within a few days. They led us through the paperwork process and then walked us through some of the cars features and even helped us sync up our iphones. More

Conducted an internet search for a new 2013 Ford Explorer and received a prompt response from Craig at Fair Oaks. Unlike some of the other responses Craig was straightforward and provided me the detailed quo and received a prompt response from Craig at Fair Oaks. Unlike some of the other responses Craig was straightforward and provided me the detailed quote I was looking for. The price was fair and the dealership reasonably close. Bottom line is I picked up my new Explorer last night and I am pleased with the service, vehicle and price. More

This dealership is wonderful. From the time I walked in till the time I left I was treated like royalty. My salesman was extremely knowledgeable about the Explorer. He showed me how to work all the gadgets till the time I left I was treated like royalty. My salesman was extremely knowledgeable about the Explorer. He showed me how to work all the gadgets on my car. I had so much fun with this sale, I will definitely go back to them when I am ready to buy another new car. I would also highly recommend them. More

Through online quote, I got a great price without all the hassle of negotiating. Great communication throughout the process of bid, order, fabrication, and delivery. Very professional and friendly. hassle of negotiating. Great communication throughout the process of bid, order, fabrication, and delivery. Very professional and friendly. More