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Fair Oaks Ford
Naperville, IL
3,263 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,263 reviews
April 23, 2026
Transparent dealer that was great to work with. Did not pressure me into buying and provided all the incentives and finance specials upfront with different options. Did not pressure me into buying and provided all the incentives and finance specials upfront with different options. More
by Tim T.
April 18, 2026
Good service department. Done right. Completed on time as promised. Delicious snacks and coffee in waiting area. Done right. Completed on time as promised. Delicious snacks and coffee in waiting area. More
by Russswanson
Employees Worked With
April 14, 2026
Alyssa was great! She was very helpful and made sure I got the price I saw online. The entire staff seemed very friendly and happy to help. The entire process was very She was very helpful and made sure I got the price I saw online. The entire staff seemed very friendly and happy to help. The entire process was very quick and easy. I definitely recommend that you visit Alyssa’s for your next new or used vehicle purchase. More
by Trini
Employees Worked With
Alyssa Pacella
April 08, 2026
Found the Mustang I was searching for in short order! I was treated very well by the sales staff! I recommend their service department because it is very clean and staffed with professionals! I was treated very well by the sales staff! I recommend their service department because it is very clean and staffed with professionals! More
by Total Performance
Employees Worked With
Arline Kuhr
March 27, 2026
We had a great experience at Fair Oaks Ford working with Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions without any pressure, and we really appreciated how fair and honest they were throughout the process. It made what can sometimes be a stressful experience feel smooth and comfortable. Highly recommend asking for Gio and Alex if you’re shopping here! More
by trac1
Employees Worked With
Other Employees :
Alex Derrick in sales was fantastic.
March 19, 2026
Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier More
by Kgj1119
February 05, 2026
Purchased my 3rd vehicle from Anthony (a truck this time! ) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willi ) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you. More
by GREGJARNOLD
February 03, 2026
This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oa Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville More
by damianeconstantine
Employees Worked With
Alyssa Pacella
January 31, 2026
I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly. experience. The salesperson was friendly, knowledgeable, and got us through the process quickly. More
by djfeehan
Employees Worked With
