
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Rich was absolutely wonderful helping me out this weekend on my search for a vehicle. Sadly we couldn't make a deal because of another one of the workers there having a really bad attitude during the sale. I on my search for a vehicle. Sadly we couldn't make a deal because of another one of the workers there having a really bad attitude during the sale. I would recommend anyone work with Rich if they are looking to find a great, beautiful car for a budget. More
Are salesperson Eric Padilla was very helpful and friendly when I bought a car for my grandson here. It only took a couple hours and we were down the road. friendly when I bought a car for my grandson here. It only took a couple hours and we were down the road. More
I wish i have less than 1 star review to give. We were scammed by this dealer. They diagnosed my error code high voltage and i paid to fix it Took the car, i drove less than 50 mile then the car stop agai scammed by this dealer. They diagnosed my error code high voltage and i paid to fix it Took the car, i drove less than 50 mile then the car stop again. Still high voltage with different code. No body wanted to talk to me and they want me to pay more to diagnose again after i paid 165$ only for the first diagnosis. I spoke with manager didn't do anything. I don't recommend this Non-professional dealership. Update: I called the dealership on the phone number provided by the reply. Guess what?! I was shove around. I was treated in rude way. The first question is “why you are calling us?!” A lot of yelling and screaming at me. Finally advised not to call again. And i was firmly ordered don't bring your car. We don't want to see you. Take it somewhere else. My question is whoever replied on my review ,put the phone number and asked me to call. Why you did this to me, why you wanted me to go through this experience of lake of respect and mistreating , off course because i have accent was treated this way. Why you provided me with the phone number ?! Is it revenge because of the review ?! I am sure you have recorded the phone call like any other customer service. You can go back and check what happened. Completely disappointed ,frustrated of course i had a bad discrimination experience with this dealership. More
Excellent service, people, location and staff is very friendly. Will defiantly go for my next purchase. showroom has good inventory and rich models. Makes your car buy smooth and easy friendly. Will defiantly go for my next purchase. showroom has good inventory and rich models. Makes your car buy smooth and easy More
Thank You Guys for the Help. Out of all the salesman that were in the front Jorge was the only one who approached me. And I thank him for the help. Finance was clear and simple. Will definitely recommend to were in the front Jorge was the only one who approached me. And I thank him for the help. Finance was clear and simple. Will definitely recommend to others. More
Great buying experience led by Dean, who made everything extremely easy and kept me up-to-date in dealing with Managers and rust-proofing, etc. He personally dropped of my new car on my driveway and arrange extremely easy and kept me up-to-date in dealing with Managers and rust-proofing, etc. He personally dropped of my new car on my driveway and arranged for the removal of my trade-in. Best car-buying experience ever! More
Mr churchill made my first experience at Fair Oaks very good. He was very professional and very thorough. I left Fair Oaks with a car that I felt good in buying. I would definitely work with him again. good. He was very professional and very thorough. I left Fair Oaks with a car that I felt good in buying. I would definitely work with him again. More
Best experience!!! Everyone very helpful and the new building is amazing. Have also always had all of my vehicles serviced at fair oaks and will continue to bring my business there building is amazing. Have also always had all of my vehicles serviced at fair oaks and will continue to bring my business there More
I had a great car experience at FairOaks I would highly recommend all of my family members and friends to Jose Soto. He did a fantastic job! Jose was able to find us the perfect car with a great price! recommend all of my family members and friends to Jose Soto. He did a fantastic job! Jose was able to find us the perfect car with a great price! More
Sales promises were "high" - actually delivering on service - "low". Don't fall for the sales pitch because when you need service, they're not great. service - "low". Don't fall for the sales pitch because when you need service, they're not great. More