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Fair Oaks Ford
Naperville, IL
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,187 reviews
August 06, 2020
Great dealership, salesperson, experience. Great experience. Bob Williams knows his vehicles. Great to deal with. Kept the process moving along. Not overly aggressive. Gave what he could and Great experience. Bob Williams knows his vehicles. Great to deal with. Kept the process moving along. Not overly aggressive. Gave what he could and let you know where there was just no more to give. If you're sincere about buying a vehicle, see Bob and Fair Oaks. If not, don't waste your time or theirs. You have to understand that they make their living selling vehicles...not "smokin' & jokin'". See Bob for an honest and fair deal. More
by rangermajor1051
Employees Worked With
Bob Williams
August 06, 2020
Service is excellent, Bob Williams is very talented Service is excellent, Bob Williams is very talented sales person, nice to deal with him Happy to recommed to my friends and business Nice SUV,en Service is excellent, Bob Williams is very talented sales person, nice to deal with him Happy to recommed to my friends and business Nice SUV,enjoying More
by yogesh
August 04, 2020
Serafin made purchasing a vehicle fun and easy, I bought exactly what I wanted, a new Explorer! Very happy with his service and my new SUV! Highly recommend Serafin!! exactly what I wanted, a new Explorer! Very happy with his service and my new SUV! Highly recommend Serafin!! More
by YGalvan
Employees Worked With
July 31, 2020
Serafin worked with me and allowed me to get the deal I wanted Great couple of hours of work! Would recommend using him for your salesman I got a sweet ride for a good price Win win wanted Great couple of hours of work! Would recommend using him for your salesman I got a sweet ride for a good price Win win More
by Brp2207
Employees Worked With
July 29, 2020
Came in wanting a 2020 Ford Ranger and that’s what we left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! left with we worked with Jesus who was awesome and fun !! We couldn’t have asked for a better salesperson !! Emir in finance was wonderful as well !! Overall great experience we will definitely be back ! Thanks Fair Oaks!! More
by mali16
Employees Worked With
July 28, 2020
The purchase process was nice and easy. I offered a purchase price, they countered at a fair price and the deal was done. No added extras like some dealers try to pull on you. Bob Williams was great purchase price, they countered at a fair price and the deal was done. No added extras like some dealers try to pull on you. Bob Williams was great to work with and very efficient. I would recommend Fair Oaks Ford. More
by Content123
Employees Worked With
Bob Williams
July 27, 2020
The best dealership The people who work here is vere kind and friendly, they answer all your questions. the man who attended me was very patient and kind. When I purchase The people who work here is vere kind and friendly, they answer all your questions. the man who attended me was very patient and kind. When I purchased my car I culdn´t be happier, the experience was fabulous from start to finish. Congratualations for your service. More
by Javer Lara
Employees Worked With
July 24, 2020
I bought a 2017 ford from Terrell and through the whole process he was very helpful and informal. He was very entertaining, and I also learned a lot from him. I would highly recommend him when visiting thi process he was very helpful and informal. He was very entertaining, and I also learned a lot from him. I would highly recommend him when visiting this dealership!!! More
by Eli W
Employees Worked With
Terrell Williams
July 23, 2020
Thank You Fair Oaks From AKRAM Thank you Lorenzo. He may have been new but was very respectful. Thank you to Mike, Lorenzo, Adam, and Jorge for helping make things easy for me. Thank you Lorenzo. He may have been new but was very respectful. Thank you to Mike, Lorenzo, Adam, and Jorge for helping make things easy for me. More
by akramrafati203
July 21, 2020
I got my Lincoln MKZ at this dealership and I do not regret my decision whatsoever. The staff is friendly, respectful, and knowledgeable. They make it a point to keep the store clean, something that is regret my decision whatsoever. The staff is friendly, respectful, and knowledgeable. They make it a point to keep the store clean, something that is very important especially now during the pandemic. The waiting area is comfortable and there are snacks, coffee, and water provided. Mark Benakovich is always there to ensure issues are solved in a timely and professional manner. I will continue to do business at this store and will be sure to recommend it to others. More
by Sam DeAnda
